Director of Product, Owner.com
$270-310k
+ Pre-IPO equity package
Online ordering and restaurant marketing system
Open for applications
Online ordering and restaurant marketing system
201-500 employees
Open for applications
$270-310k
+ Pre-IPO equity package
201-500 employees
Company mission
To give independent restaurants the infrastructure tools they need to compete with larger corporations.
Role
Who you are
- 10+ Years Product Management Experience with 3+ years leading product managers or product teams
- Director‑level product leadership with a track record of setting vision, driving outcomes, and scaling healthy teams
- Ability to get things done at scale: repeated examples of shipping high‑quality products that improved core business metrics
- Excellent product sense: sharp judgment on where to invent versus simplify, with a high bar for usability, performance, and accessibility
- Deep customer empathy: strong qualitative research chops that translate into crisp priorities and thoughtful tradeoffs
- Strong data fluency: defines clear KPIs, integrates quantitative and qualitative signals, and updates conviction quickly
- Clear, structured communication that drives alignment across levels and functions
- Technical depth to engage on architecture, integrations, reliability, and constraints
- Experience in restaurant or retail operations, including mission-critical, in-store workflows
- Familiarity with POS ecosystems, hardware-plus-software products, or offline-tolerant systems
- Background in payments or fintech, including onboarding, reconciliation, disputes, or financial reporting
What the job involves
- Owner is building the AI-first restaurant profit suite
- Rather than a series of tool you have to learn and operate - we are the self-driving platform for success
- You will lead all the restaurant facing product teams spanning POS, Payments, Mobile, Web, and AI-powered agent services, setting a unified strategy that drives revenue growth, operational excellence, and best-in-class guest experiences for thousands of restaurants and millions of diners
- Set clear multi‑year product visions and roadmaps, balancing near‑term wins with durable platform bets
- Deliver reliable, intuitive experiences across in‑store and online workflows so operators move faster and guests have a consistently excellent experience
- Establish measurable goals and operating rhythms that tie team work to business outcomes like conversion, speed of service, retention, and revenue
- Drive rigorous discovery and fast, high‑quality delivery, ensuring launches are well‑tested, clearly communicated, and easy to adopt
- Strengthen product quality bars for performance, accessibility, and usability across web, app, and in‑store surfaces
- Build and mentor a small portfolio of PM teams, up-leveling product sense, decision quality, and cross‑functional collaboration
- Design and Engineering partners to ship polished, resilient flows across web dashboard, in‑store POS, and payments touchpoints
- Data and BizOps to size opportunities, define KPIs, and attribute impact across conversion, speed of service, reliability, and revenue
- Customer‑facing teams in Launch, Success, and Support to bring field insights into the roadmap and ensure clean rollouts and enablement
- Go‑to‑market partners to position capabilities clearly and communicate value to prospects and customers
- Adjacent product areas to ensure the end‑to‑end guest and operator journey is cohesive and scalable
Our take
The Pandemic caused a major upheaval in the US restaurant industry. Smaller operations struggled to stay afloat amidst brick-and-mortar closures, and as the demand for home delivery soared their margins were tightened further by hefty third-party delivery app charges. Add to that the fact that consumers become customers of the delivery app, not the restaurant itself, and it’s a development that has spelt real trouble for independent locales. Owner has set out to level the playing field.
Owner’s platform provides independent restaurants with the infrastructure they need to take control of their business without deferring to third-party apps like GrubHub and Deliveroo. It offers marketing, online ordering, and support solutions to over 10,000 restaurants across the U.S. The company has taken impressive first strides, too: they have a 7 figure run-rate, over 105% monthly revenue retention, and helped restaurants avoid millions in online order platform fees.
It’s a hugely attractive proposition for independent business owners, and research suggests it’s a winning idea for consumers too. Over 60% say they’d prefer to deal with restaurants directly, but historically the infrastructure simply hasn’t been in place to do so. With Owner seeing impressive traction by tripling its customers between 2023 and 2024, it's unsurprising that its 2025 funding is being channelled into engineering and design teams, alongside the development of new tools.
Steph
Company Specialist at Welcome to the Jungle
Insights
75% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2025
$120m
SERIES C
Jan 2024
$33m
SERIES B
Total funding: $182.2m
Company benefits
- Work from anywhere: Our flexible policy lets you work from wherever you want.
- Equity in Owner: All full-time employees in eligible countries receive pre-IPO equity in Owner.
- Benefits to support your success: We set you up for success where you are and where you’re going.
- Healthcare Coverage: We offer comprehensive health, dental and vision plans.
- Unlimited PTO: Your schedule, your choice. We give our team members full empowerment to choose the time they want to work, and don’t micro-manage working hours.
- Team retreats: We love building real friendships with everyone that we work with, so we do several retreats per year – to deepen our friendships, celebrate our wins, and plan our future.
Company HQ
Presidio of San Francisco, San Francisco, CA
Leadership
Adam Guild
(Co-Founder & CEO)Thiel Fellow, Forbes 30 Under 30 List.
Dean Bloembergen
(Co-Founder & CTO)Previously Co-founder and CTO at Marble Technologies, Forbes 30 under 30.
Salary benchmarks
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