HR Generalist, DTiQ
Security monitoring & optimization solutions
Posted today
Security monitoring & optimization solutions
201-500 employees
Posted today
201-500 employees
Company mission
To empower Quick Service Restaurants (QSRs), Convenience Stores, and Retail Businesses with industry-leading drive-thru technology and intelligent video-based surveillance to optimize operations and protect valuable assets.
Role
Who you are
- 4+ years of progressive experience in People Operations, Human Resources, or a related field
- Broad working knowledge of employee lifecycle processes and core HR practices
- Proven experience in managing payroll process and payroll compliance with a strong understanding of payroll inputs and processing deadlines
- Excellent attention to detail and high degree of accuracy when handling sensitive employee, payroll and HR information
- Excellent written an verbal communication skills with the ability to communicate clearly and professionally with employees and managers
- Strong organizational and project management skills, with the ability to manage multiple priorities and meet deadlines
- Demonstrated ability to develop training & development programs that enhance employee skills and engagement
What the job involves
- We are seeking a highly motivated Human Resources Generalist to partner closely with the Head of HR in delivering high impact initiatives across the full employee lifecycle
- This role will serve as a trusted and highly responsive first point of contact for employee relations, helping to create positive employee experience while ensuring HR processes are efficient, consistent and well executed
- The idea candidate is an excellent communicator who builds strong relationships, approaches challenges with a solutions-oriented mindset and has a passion for process improvement and operational excellence
- This is an opportunity for someone who enjoys working across a broad range of HR activities and enjoys playing an active role in the HR function
- Serve as a hands-on HR generalist supporting employees and managers across the full employee lifecycle, including onboarding, employee relations, performance management, compliance, and offboarding
- Manage the company’s global payroll process via the HRIS and Payroll provider, Rippling, owning payroll-related HR data, changes, approvals, reconciliations, reporting, and issue resolution while ensuring compliance with applicable local requirements
- Serve as the primary administrator and subject-matter expert for the company’s HRIS, maintaining employee data, organizational structures, security/access, configurations, and system integrity
- Design, maintain, and optimize HRIS workflows and automated processes to improve efficiency, reduce manual work, strengthen controls, and enhance the employee and manager experience
- Develop HR materials, employee communications, manager resources, timelines, and process documentation
- Support benefits administration, including employee questions, qualifying life events, and occasional coordination with vendors
- Build and maintain open-enrollment, performance and year-end reporting processes in DTiQ’s HRIS system
- Develop and maintain HRIS reports, dashboards, and data analytics to support workforce planning, compliance, payroll, and business decision-making, creating reports ad hoc and on demand to support HR decision making
- Provide monthly Worker’s Compensation reporting. Support workers’ compensation audits, ensuring accurate employee classifications, payroll data, organizational information, and supporting documentation are provided within required timelines
- Provide HR support for annual Form 5500 audits, including gathering employee, benefits, payroll, and HRIS data and responding to auditor requests
- Maintain accurate and compliant employee records and ensure HR documentation supports internal controls, audits, and regulatory requirements
- Maintain awareness of applicable employment, payroll, benefits, and workers’ compensation requirements across the jurisdictions in which the company operates
Our take
Security and loss prevention is important for all businesses, but especially for customer-facing businesses with a rapid turnover such as drive-thru and quick-service restaurants. To help with this, DTiQ provides security monitoring and optimization solutions for the likes of Subway, Dunkin Donuts and Burger King.
DTiQ’s suite of products includes audit, analysis and assurance solutions that cover incident reporting, internal fraud, theft and loss prevention. Leveraging AI, algorithms and data analysis tools, its solutions identify, flag and prevent suspicious transactions - streamlining these processes for its clients.
Applying AI compliance and security to rapid turnover B2Cs is a smart niche, and DTiQ’s global expansion is evidence of the demand for such a service. It has raised considerable funds that power growth and expansion into new territories, as it builds on a solid foundation of over 45,000 international customers.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Oct 2024
$145m
GROWTH EQUITY VC
Total funding: $145m
Company benefits
- Hybrid & Remote Flexibility
- Paid Time Off & Holidays
- Global Offices
- Employee Shoutouts
- 401K Plans
- Comprehensive Health Coverage
- Parental Leave
Company HQ
Marlborough, MA
Leadership
JL Valente
(CEO)Operating Partner at Digital Alpha Advisors and Board Member at Trumio. Former VP at Cisco where they spent 9 years. They were also President and CEO at blueKiwi and RiverMuse.
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