Service Desk, Crusoe Energy Systems
$100-120k
+ Bonus & Restricted Stock Units
Crusoe offers sponsorship
Renewable-powered AI infrastructure
Be an early applicant
Renewable-powered AI infrastructure
1001+ employees
Be an early applicant
$100-120k
+ Bonus & Restricted Stock Units
Crusoe offers sponsorship
1001+ employees
Company mission
To accelerate the abundance of energy and intelligence.
Role
Who you are
- We’re looking for someone self-motivated and customer-obsessed, who thrives in a fast-paced environment, takes pride in solving complex technical problems, and is energized by continuous learning and opportunities to grow
- Strong background in cloud identity management platforms (SSO, SAML 2.0, and MFA)
- Hands-on experience with MDM automation tools such as Google MDM, Kandji, or Intune
- Experience administering and troubleshooting Windows, macOS, and Linux systems
- Familiarity with MDR/XDR platforms such as Sophos XDR, CrowdStrike, or Huntress
- Proficiency with ticketing systems, IT documentation platforms, and SaaS management
- Experience working as a project-oriented engineer, comfortable leading initiatives end to end
- Strong written, oral, and interpersonal communication skills, with the ability to self-start, collaborate, and problem-solve effectively
- Ability to pass a background check
- Bachelor’s degree or equivalent experience with 6+ years of IT systems experience
Desirable
- Prior experience working in large enterprises with significant user bases
- Previous NOC/SOC experience
What the job involves
- Crusoe’s Service Desk team plays a critical role in troubleshooting, configuring, and resolving issues across servers, networks, infrastructure, SaaS applications, and file shares. You’ll partner closely with teams across the company and external vendors to elevate the user experience and keep operations running smoothly
- Troubleshoot and resolve technical issues across networks, infrastructure, and SaaS applications in a fast-paced environment
- Partner with cross-functional teams and external vendors to improve system performance and deliver seamless user support
- Own complex issues end to end, from initial report through resolution, documenting outcomes and driving system improvements
- Administer and configure cloud identity platforms, MDM automation, and MDR/XDR tools to keep the IT ecosystem secure and efficient
- Lead technology rollouts and system upgrades as part of company-wide infrastructure initiatives
Our take
Crusoe is tackling one of the biggest challenges facing the digital age: the enormous energy demand of data centres and AI infrastructure. As AI models grow more powerful, they require immense computing power (and therefor electricity) to train and operate. This surge in energy use has put some pressure on power grids, driven up costs, and raised environmental concerns. Crusoe is on a mission to make this process more sustainable by finding smarter, cleaner, and more efficient ways to power the data centres that drive modern computing.
The company started out by putting wasted energy to work. Originally known as Crusoe Energy, it captured natural gas that would otherwise be burned off ("flared") at remote oil sites and used it to power modular data centres. Today, Crusoe has evolved into a major player in AI infrastructure, designing and operating large-scale data centres near renewable or stranded energy sources. It's now one of a handful of "neocloud" companies (next-generation cloud providers focused on flexible, efficient computing for AI workloads). And its facilities are helping tech giants like OpenAI handle the massive computing requirements of training advanced AI models.
Recently, Crusoe has attracted some huge investor attention, tripling its valuation to over $10B and raising almost $1.4B in its 2025 funding round. It's building OpenAI's first major US data centre campus and even experimenting with bold new frontiers. In partnership with Starcloud, Crusoe plans to deploy the world's first space-based cloud computing infrastructure, powered by solar energy and orbiting the Earth by 2027. If successful, this could redefine how and where computing happens, opening up a cleaner, virtually limitless source of energy for AI's next generation.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 6 rounds)
Oct 2025
$1.4bn
SERIES E
Dec 2024
$600m
SERIES D
Total funding: $2.5bn
Company benefits
- Health & wellbeing: Comprehensive health benefits designed to support your overall wellness
- Time away: Paid time off for vacations, family bonding, and unexpected needs
- 401(k) match: Build your financial future with our 401(k) matching program
- Mental wellness: Resources and support for your emotional wellbeing and navigating life's challenges
Company HQ
Union Station, Denver, CO
Leadership
Cully Cavness
(Co-Founder, COO & President)Began their career as an Energy Infrastructure Research Fellow before spending 3 years as a Business Development Manager at Recurrent Engineering and serving as CFO of Sword & Plough. They left their role as VP of Highlands Natural Resources to co-found Crusoe Energy Systems.
Chase Lochmiller
(Co-Founder & CEO)Prior to co-founding Crusoe in 2018, Chase was a General Partner at Polychain Capital, a Quantitative Trade at Jump Trading Group, and a Managing Director of Algorithmic Trading at KCG Holdings.
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