Principal Sales Operations Manager, Cloudflare
Territory Ops, Salesforce
More information about location
Web performance and security platform
Job no longer available
Web performance and security platform
1001+ employees
Job no longer available
More information about location
1001+ employees
Company mission
Cloudflare's mission is to help build a better Internet that is bold and ambitious.
Role
Who you are
- 8+ years of experience in Territory Planning, and Design in a fast-paced tech company or as a consultant
- Expert level Salesforce functional and analytical skills with focus on territory planning, account assignment, carving management and data operations
- Strong analytical and communication skills
- Experience with Planning tools such as Fullcast, Salesforce, Varicent, Anaplan is key
- Proven experience working with cross-functional teams and driving enhancements
- Bachelor's degree required
- The ideal candidate will have expertise and passion in Salesforce data and territory operations maturity and is able and interested in hands-on operations engaged in designing, implementing and maintaining Salesforce territory planning
What the job involves
- The Global GTM Planning and Operations team at Cloudflare aims to support our high growth Sales organization through scalable and optimized GTM planning and operations
- We focus on thoughtful planning of sales capacity, segmentation, territory carving, quota setting, and compensation design while ensuring clear rules of engagement for our Sales Team
- Our goal is to establish a cohesive, consistent process framework that can support high growth and enable the Company’s Strategy
- As the lead of Territory Operations you will design and manage Cloudflare's Salesforce Territory Management Framework
- The overall vision for the GPS team is to drive world class Sales processes by effectively deploying territories to the Field roles, primarily AEs, setup automation of Account assignment into the Territories and establish a solid operations framework to ensure consistent operations with clear rules of engagement for Global Territory management
- You will be expected to collaborate closely with Regional sales operations team members, IT, and shared services to drive results and ensure alignment across the organization
- Moreover you will be involved in facilitating and resolving territory/account ownership disputes and related processes and policies and training, enablement of the process and policy related to Territory management
- Establish Territory management strategy, governance and plan
- Execute the established plan and once implemented, be responsible for the day to day management
- Create a 3-year maturity model for Territory operations optimization
- Collaborate with cross-functional teams to ensure effective deployment of Territory operations
- Develop effective governance via policy, process training and effective communication and change management
Our take
Cloudflare is a multi-service global network that provides web security and infrastructure, DDoS mitigation services, and a content delivery network. Founded in 2009, Cloudflare has risen to become an industry giant, with around 25 million global internet properties on its network.
Cloudflare has been responsible for a number of admirable initiatives, offering free web protection to human rights groups, journalists, artists, and US election websites. This goes some way to counteracting the flak Cloudflare has received in some circles for the controversial groups and users who use its services. This chequered history, however, has not affected its over 80% market share in the content delivery network field.
This is perhaps in part because it has proven sharp at staying abreast of the rapidly morphing tech and digital space and customer demands. For example, Cloudflare is shifting to 100% renewable energy usage to create a zero-emissions internet, and in 2020 released a feature that would help users navigate data privacy regulations by selecting where their data is stored.
The cloud infrastructure market reached $53 billion in 2022. While the Big 3 (Amazon, Microsoft, and Google) own 65% of the market, that still leaves billions of dollars left for companies such as Cloudflare. Its ambitious and successful work is likely to continue being a crucial feature of the web, but in 2023, placed it in the crosshairs of hackers looking to exploit its infrastructure. The beginning of 2024 saw Cloudflare vow to bolster its security and patch vulnerabilities.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
16% employee growth in 12 months
Company
Company benefits
- Minimum 8 weeks of paid parental leave
- Equal opportunity employer
- Unlimited paid time off policy
- Work from home opportunities
- Medical, Dental & Vision Insurance
- Life Insurance, Disability Insurance
- 401(k) plans
- Family planning and fertility program
- Gym discounts
- Commuter Benefits Program
Company values
- Principled - We create our products and features with a global mindset and democratize important and innovative technologies that drive adoption of the latest standards
- Curious - Our team is made up of pioneering innovators that approach new challenges with interest and a desire to learn
- Transparent - We hold ourselves accountable when we make mistakes—and we do everything we can to learn from them
Company HQ
China Basin, San Francisco, CA
Articles
Leadership
Lee Holloway
(Lead Engineer)Lee started their career as an Engineer at Homewarehouse for a year before working at Unspam Technologies for 4 years. They co-created Project Honey Pot in 2004 and Cloudflare in March 2009, serving as Lead Engineer of both to present.
Michelle Zatlyn
(President & COO)Having worked for Investor Economics and I Love Rewards for a combined 4 years, Michelle worked at Toshiba for 3 years as a Product Manager. She then co-founded Cloudflare in 2009 as COO, and has served as President since 2020. She is also a Board Member at Atlassian.
Matthew Prince
(CEO)Matthew studied for an MBA at Harvard Business School before co-founding Unspam Technologies in December 2001, and Cloudflare as CEO in March 2009.
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