Product Manager, FareHarbor

• This role requires a strong product manager with solid understanding of modern web development
• 5+ years of hands-on product management experience with web products or CMS platforms
• Strong understanding of web development concepts (e.g., front-end components, themes/templates, APIs, performance, site architecture)
• Demonstrated ability to collaborate deeply with engineering and speak fluently about technical trade-offs
• Strong commercial awareness, with experience driving revenue and performance outcomes
• Proven ability to handle multiple interconnected product surfaces and cross-team dependencies
• Strong analytical skills and experience running experiments or optimizing web performance
• Excellent communication skills, with the ability to simplify complex technical information for non-technical stakeholders

Desirable

• We’re looking for a Product Manager to lead the strategy and development of our Sites platform - a product in the FareHarbor ecosystem that enables clients to grow revenue, strengthen their brand, and deliver seamless booking experiences
• You don’t need to write code, but you must be able to speak fluently with engineers, understand architectural trade-offs, evaluate technical approaches, and make decisions that consider both user needs and engineering constraints
• You will work across multiple product surfaces, support cross-team engineering initiatives, and drive commercially meaningful outcomes
• Because our sites directly generate revenue for clients and FareHarbor, commercial thinking, experimentation, and performance-driven decision making are essential
• Our Sites platform powers thousands of client websites, including a newer product still undergoing validation
• You will lead that product’s evolution - testing hypotheses, improving performance, and guiding the path from experimentation to scale
• Own strategy and execution for all Sites products, including the newer experimental product
• Ensure technical decisions align with long-term scalability and platform quality
• Partner closely with Commercial, Onboarding, and Support teams to ensure product decisions reflect client needs, revenue opportunities, and go-to-market realities, creating tight alignment between product strategy and commercial execution
• Work closely with engineering teams to understand architecture, components, and limitations
• Break down complex technical topics into clear product requirements
• Evaluate proposed solutions, understanding trade-offs between speed, performance, scalability, and maintainability
• Drive alignment across multiple engineering teams integrating with Sites
• Ensure Sites follow modern web standards including performance, accessibility, responsiveness, and SEO best practices
• Understand web frameworks, client/server interactions, and CMS structures enough to guide decisions and evaluate feasibility
• Advocate for high-quality technical implementation and long-term maintainability