Talent Partner, Included Health
HRBP
$89.6-151.4k
Salary is dependent on location. Offers equity
Digital healthcare provider
Be an early applicant
Digital healthcare provider
1001+ employees
Be an early applicant
$89.6-151.4k
Salary is dependent on location. Offers equity
1001+ employees
Company mission
To raise the standard of healthcare for everyone.
Role
Who you are
- BA/BS degree or equivalent related experience
- At least 5+ years of HR Business Partner experience or other relevant work experience
- At least 2+ years of experience supporting SVP+ level Executives
- Expertise in engaging and supporting a dynamic, distributed (remote or multi-location) workforce
- Strong experience with employee relations issues and workplace accommodations
- Strong understanding and experience supporting a variety of employment types; exempt and non-exempt, part and full-time, employed and independent contractors
- Strategic and empathetic thinker, quick to recognize challenges and their real and potential impact on employees
- Perceptive and thoughtful in identifying issues and developing appropriate solutions
- Demonstrated ability to communicate clearly and empathetically with leaders and employees at all levels, tailoring messages to the audience while using data and sound judgment to influence decisions and navigate sensitive situations
- Strong collaboration skills, ability to build trust, and provide effective coaching
- Maintain confidentiality and navigate sensitive matters with empathy and thoughtfulness, initiative, and enthusiasm to contribute in a high-demand environment
- Ability to travel at least once per quarter - additional travel may be required depending on business needs
- Experience in a healthcare organization, supporting member facing roles strongly preferred
What the job involves
- The Talent Partner (HRBP) serves as a strategic advisor to senior leaders within the Member Care organization, driving business outcomes through thoughtful, data-informed people strategies
- This role partners closely with senior leaders to translate business priorities into proactive talent plans that strengthen organizational health, leadership effectiveness, and team performance
- As a trusted partner, you will guide leaders through workforce planning, organizational design, change management, employee relations, and broader people related initiatives
- You will balance strategic partnership with strong execution, ensuring people practices are aligned to business goals, driving key results
- This role directly supports the Member Care organization—our front-line, member-facing operations team of care coordinators, advocates, and specialists who support members with navigation, benefits, and day-to-day service needs—operates as a core member of the Talent & Organization (TAO) team, and reports to the Sr. Manager, Talent Partners
- Be a trusted partner to the Member Care organization, working with senior leaders to build talent and workforce plans that deliver business results
- Build program infrastructure for repeatable employee experience processes and thought partnership for continuous improvement and new initiatives
- Partner with Member Care leaders to support and execute transformation related to workforce planning and organizational design and progressive performance management best practices
- Provide employee relations support to assist employees and leaders in resolving issues
- Assess leadership and employee development needs, make recommendations, and implement appropriate solutions
- Provide appropriate coaching and development feedback to leaders and team members
- Partner with the HR People Analytics team to identify and interpret trends in complex data sets to tell a compelling story about our employees and inform decision-making across the company
- Partner with the HR Operations and Benefits team to support leave programs and accommodations for assigned client teams
- Partner with the broader TAO team to design, communicate and implement core HR systems and projects, from change management to goal-setting to engagement surveys, taking lead ownership for these processes related to assigned client teams
- Experience partnering closely with Finance and Legal to align people decisions with budget, compliance, and risk considerations, translating guidance into pragmatic, employee-centered solutions for business leaders
- Become an advocate of our values and steward of our culture, striving to make Included Health a great environment for people to contribute their best work
Our take
As the name suggests, Included Health is on a mission to raise the standard of healthcare for everyone, offering inclusive, integrated virtual care and navigation.
It differentiates itself from competitors with its emphasis on improving health outcomes and challenges faced by communities including LGBTQ+ and BIPOC. The negative healthcare experiences faced by these marginalized groups means they often avoid care at a rate that is around 3x greater than the broader US population, putting their health at risk.
With healthcare still fragmented and focused on one-size-fits-all solutions, Included Health is disrupting the market by using technology to match patients quickly with the best care, no matter where they live. And it currently counts retail behemoths Walmart and Home Depot as customers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Sep 2020
$175m
GROWTH EQUITY VC
May 2018
$66m
SERIES D
Total funding: $347m
Company benefits
- Comprehensive medical, dental and vision plans
- All employees, their spouses, and children have free access to Included Health services
- Need time to recharge? Exempt employees enjoy flexible, unaccrued discretionary time off — take it when you need it
Company HQ
Financial District, San Francisco, CA
Leadership
Owen Tripp
(Co-Founder & CEO)Previously served as a Senior Consultant at Accenture before joining eBay as the Manager and Founder of User Behaviour Intelligence in 2004. Co-founded Reputation.com in 2006, and served as its COO from 2008 to 2012. Was an Advisor at Pathbrite and Life360.
Lawrence "Rusty" Hofmann
(Co-Founder)Studied Medicine at Ohio State, Johns Hopkins and Stanford. Was Assistant Professor at Johns Hopkins from 2000 to 2005, and is now Professor of Interventional Radiology at Stanford. Co-founded Grand Rounds, rebranded to Included Health, in 2012. Is Medical Director at Stanford Health Care.
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