UX Director, YOOBIC
2+ days a week in office (Bd Haussmann, Paris )
Digital workplace platform for frontline teams
Be an early applicant
Digital workplace platform for frontline teams
201-500 employees
Be an early applicant
2+ days a week in office (Bd Haussmann, Paris )
201-500 employees
Company mission
to transform the future of work for frontline employees!
Role
Who you are
- Proven experience: Extensive background in UX leadership roles, preferably within a SaaS company or enterprise-level B2B product environment
- Strong leadership skills: Experience managing, mentoring, and growing design teams, with a passion for nurturing talent and driving a culture of creativity and innovation
- Cross-functional collaboration: Demonstrated ability to collaborate with Product, Engineering, and other teams to balance user needs with business goals and technical feasibility
- Analytical mindset: Strong analytical skills with the ability to interpret data and metrics to inform design decisions and optimize the user experience
- Design systems expertise: Proficient in establishing and maintaining design systems to ensure consistency across all product interfaces
- Customer-first mentality: Deep understanding of user-centered design, with experience conducting user research, usability testing, and iterating on feedback
- Problem-solving: A proactive and resourceful approach to solving complex design challenges, with a focus on delivering high-impact, scalable solutions
- Excellent communication skills: The ability to clearly articulate design concepts, collaborate across departments, and present to stakeholders at all levels
- Passion for innovation: Curiosity about emerging design trends, new technologies, and a commitment to continuous learning and improvement
- Language skills: English/French
What the job involves
- We’re looking for a talented UX Director to join our dynamic team, leading the design strategy across our SaaS product portfolio
- Based in Paris, you’ll spearhead the evolution of our user experience across platforms, ensuring our solutions are both innovative and user-centric
- As a key member of the Product team, you’ll work closely with Product, Engineering to create exceptional user experiences that drive adoption, retention, and customer satisfaction
- The UX Director will play a pivotal role in shaping the long-term vision of our product’s design, making sure our customers experience the maximum business value
- You’ll act as the guardian of design quality, user empathy, and innovation, building strong collaborative relationships across the company and serving as a key advocate for the user at every stage of the product lifecycle
- Drive UX strategy: Define and lead the UX vision and strategy across multiple product lines to ensure a consistent and compelling user experience aligned with business objectives and customer needs
- Lead a design team: Oversee and mentor a talented team, fostering a collaborative and creative environment where innovative solutions thrive
- Stakeholder collaboration: Partner with Product Managers, Engineers, and Customer Success teams to deeply understand user pain points and deliver solutions that optimize for usability, accessibility, and business outcomes
- Customer advocacy: Represent the voice of the customer by advocating for user-centric design decisions, conducting user research, and integrating feedback from enterprise users into the product development process
- Product improvement: Continuously identify opportunities for UX improvements, guiding your team to implement best-in-class practices that enhance user engagement and drive adoption
- Design governance: Establish design principles and frameworks to maintain a cohesive visual identity and user experience across all touchpoints, ensuring quality and consistency in every interaction
- User insights & testing: Lead user testing efforts to gather insights, iterate on design solutions, and validate hypotheses, ensuring the continuous refinement of the product experience
- Innovate and evolve: Stay ahead of industry trends, emerging technologies, and best practices to ensure the UX team is delivering forward-thinking solutions that delight users
- ... and being the outstanding leader you are, you will be willing to take on additional responsibilities as needed!
Application process
- We usually respond within a week
Our take
In a similar way to how Slack enables communication and task management in computer-based jobs, YOOBIC’s platform is tailored towards the front-line, deskless workforce. Beyond communication through its news feed and chat features, it also caters for HR and mobile-driven training, as well as task and inventory management.
YOOBIC is one of a number of startups targeting this underserved space, which accounts for around 80% of the global workforce. Though there’s plenty of competition from the likes of Crew and ServiceMax, YOOBIC has grown to operate in almost one hundred countries for some of the world’s biggest brands including Puma, Boots, Mazda, Domino’s, Vans, and Peloton.
With good funding at its back, YOOBIC's intention is to continue its rapid international expansion while adding more industry-specific features to its product stack. Its solutions are held in high regard, having won numerous awards in the past, with the company's most recent accolade being its ranking as the 20th fastest growing UK tech company by the 2023 E2E Tech 100 list.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jul 2021
$50m
SERIES C
Jun 2018
$25m
SERIES B
Total funding: $80.3m
Company benefits
- A dynamic environment
- A team of seasoned pro’s
- Continuous growth and learning
- An open feedback culture
- Lots of room for your own initiatives and ideas
- Transparency on results and strategy
- 'Open door' policy with our leadership team
- Team spirit and dedication
- Recognition and rewards for hard work
- Personalised healthcare and well-being resources
- Mental health support
- Online workouts
- Flexible working environment (role dependant)
Company values
- Global by Design: Be inclusive, Embrace difference of opinion, Listen more than talk
- Own it: Be accountable, Don’t be afraid to make mistakes, Take the initiative, Be courageous, Show bias for action
- Winning as a Team: Strive to win, Work as a team, Show Tenacity, Hire smart people
- Tech at Heart: Be open to new ideas, Be solution focused, Show radical creativity, Be customer obsessed
Company HQ
Midtown South, New York, NY
Articles
Leadership
Fabrice Haiat
(CEO)Prior to co-founding YOOBIC in 2013, they spent 13 years as CEO of real estate eco-performance company Vizelia (acquired by Schneider Electric in 2011). Joined Schneider post-acquisition for a two year spell as VP of Global Sales, then Director of Energy Management Services.
Avi Haiat
(CTO)Co-founded and was CTO of Vizelia alongside Fabrice Haiat, before spending two years heading up R&D at Schneider Electric after the company's acquisition.
Gilles Haiat
(Head of Research)Served as Head of Research alongside brothers Avi and Fabrice at Vizelia until Schneider Electric bought the company in 2011, then joined Schneideras a Software Architect before co-founding YOOBIC.
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