Software Engineer, Smarsh

• We’re looking for someone who enjoys working collaboratively, values continuous learning, and communicates openly and respectfully
• You support teammates, share knowledge, and contribute to a positive and inclusive team culture
• Experience working in a modern private cloud-based environment
• Exposure to identity and access management concepts, including authentication and authorization
• Familiarity with industry standards such as OAuth 2.0, OpenID Connect (OIDC), or SAML
• Experience building or supporting backend services (e.g., Java, Python, or similar languages)
• Understanding of secure system design and best practices for protecting applications and data
• A collaborative mindset, with openness to feedback and different perspectives
• Understanding of modern software development practices and Agile methodologies
• Ability to communicate technical concepts, progress, and challenges clearly
• Comfort working in evolving environments where requirements may change over time
• A proactive approach to problem-solving and continuous improvement ownership
• Ownership
• Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment

Desirable

• As a Software Engineer on the Professional Archive Identity & Access Management (IAM) team, you’ll design and build systems that ensure secure, reliable access to our platform
• This is a new and growing team focused on protecting users, services, and data through modern authentication and authorization solutions
• In this role, you’ll help deliver secure and seamless access across a complex ecosystem of internal and customer-facing applications
• Your work will directly support our clients’ compliance needs by ensuring strong identity controls, auditability, and system integrity
• You’ll collaborate with cross-functional partners across Product Management, Engineering, and Site Reliability to build scalable, secure, and high-performing systems
• We’re looking for someone who is curious, collaborative, and motivated to contribute to meaningful security-focused engineering work
• Support and empower your team by contributing to a collaborative, inclusive, and respectful work environment
• Partner with engineers and stakeholders to design and deliver scalable IAM solutions
• Participate in a shared on-call rotation to support system reliability and incident response with a focus on learning and prevention
• Build and maintain authentication and authorization systems using standards such as OAuth 2.0 and OpenID Connect (OIDC)
• Integrate and support single sign-on (SSO) solutions using SAML and OIDC across multiple systems
• Develop and maintain services that integrate with IAM platforms (e.g., Okta, Ping, Auth0, Keycloak, or similar
• Manage identity data and directory services, including schema updates and synchronization processes
• Design secure APIs and implement fine-grained access control using scopes, roles, and claims
• Ensure identity workflows meet security and compliance requirements, including logging and auditability
• Apply modern engineering practices, including Agile methodologies, CI/CD pipelines, and DevOps principles
• Review code, identify areas for improvement, and help reduce technical debt
• Troubleshoot and resolve production issues to maintain high availability and reliability
• Stay current with evolving security, identity, and access management technologies
• Monitor system health and performance using tools such as Splunk, Datadog, and Grafana