Systems Engineer, Form3

• A minimum of two years’ prior experience in a Systems Engineer or similar role
• Proficiency with low / no code systems, such as Okta Workflows or Power Automate
• Advanced troubleshooting skills, with the ability to investigate and resolve complex technical issues
• Hands-on experience with system implementation and ongoing system administration / maintenance
• Familiarity with user management protocols, including SAML, OIDC, JIT and SCIM
• Excellent stakeholder management and communication skills, with the ability to collaborate effectively across multiple internal teams
• Ability to operate effectively in a fast-paced, high-growth environment
• Access Management & Security: Okta; Proofpoint
• Microsoft365 Admin Centre: Exchange, SharePoint, Teams, Entra ID, Conditional Access, Security, Compliance
• Communication: Slack, Zoom
• IT Service Management: Freshservice
• Enterprise Systems: Palo Alto Prisma Access

Desirable

• As a Systems Engineer in the IT team, you will work as part of an internal function that partners closely with stakeholders across the business, playing a key role in ensuring the seamless operation, integration and optimisation of critical systems within Form3
• Hold responsibility for the maintenance, effectiveness and security of key internal systems, such as Okta, Proofpoint and Microsoft 365
• Integrate new and existing systems within Okta for SSO or provisioning, using protocols such as SAML, OIDC, JIT and SCIM
• Support teams across Form3 in automating and optimising the configuration of their systems and processes
• Build and maintain automation workflows in AWS (using Lambda, API Gateway, S3 and Python), Okta, Freshservice and Power Automate
• Work closely with key stakeholders to implement new systems across the business
• Collaborate effectively with the Security Team to review and action vulnerabilities
• Manage email rules and configurations within Proofpoint, modifying or creating new rules as / when requested by the Security Team
• Provide escalation support for the Desktop Team and participate in the on-call rota to provide support in the event of an incident
• Create system configurations, documentation and user guides, and develop or modify FreshService workflows / tickets
• Actively keep up-to-date with industry trends, emerging technologies and best practices, ensuring Form3’s internal systems remain innovative and future-ready
• Form3’s IT Systems Team works closely with the wider business, playing a crucial role in integrating and managing a range of systems critical to day-to-day operations, ensuring that they are efficient, effective and secure
• The team act as a centre of excellence, priding themselves on great user experience during onboarding, and working to provide the best experience possible on all company-wide systems

• INTERVIEW PROCESS ✍️
• Stage One: Screening Call with the Talent Team
• Stage Two: Technical Interview with two members of the IT Team
• Stage Three: Zoom Interview with the Head of IT
• We always aim to stick to the above process; however, there may be occasions when an additional interview stage is required for us to be sure we are hiring the right person!