IT Support Specialist, Delinea
Offers equity and bonus
More information about location
Privileged access management (PAM) solutions
Job no longer available
Privileged access management (PAM) solutions
1001+ employees
Job no longer available
Offers equity and bonus
More information about location
1001+ employees
Company mission
To empower cybersecurity for the modern, hybrid enterprise.
Role
Who you are
- 3+ years of applicable experience in a support desk or systems administration role
- Hands-on hardware/software/network troubleshooting
- Familiarity with VMware Workstation or Hyper-V a plus 2
- Familiarity with PowerShell scripting, scheduling of Windows tasks, and backup methodologies
- Familiarity with VoIP, VDI (Windows 365), Dell, Lenovo and Surface workstations
- Experience with Help Desk Service Request systems such as Zendesk
- Familiarity with remote access and meeting software, specifically Zoom and Teams, including webinar subcomponents. Teams Rooms a plus
- Familiarity with macOS and related devices
- Familiarity with corporate communication systems such as Teams, Slack, etc
- Willing to respond to emergency events during non-business hours
- Desired certifications: MCP, A+, Network+, Server+, or similar
- Highly self-motivated and always willing to go the extra mile
- Strong interpersonal and oral communication skills
- Excellent technical and strong quantitative, analytical, and conceptual thinking skills
- Excellent problem solver and creative thinker
- Keen attention to detail
What the job involves
- Our growing technology company seeks an experienced IT professional to join our elite team
- We are looking for a self-motivated, customer service-oriented IT Support Specialist to provide internal technical support in an efficient and accurate manner, advise and assist project teams with technology needs, and assist with the maintenance and growth of our IT systems
- You will be the company's front line for solving IT-related problems
- This position will be based in the in the San Francisco, CA metropolitan area
- This position is not a remote eligible position but has the potential to have some hybrid capabilities depending on the needs of the nearby office location
- There will be an expectation to have more in-office vs. work from home days for this role
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs
- Provide OS, application, hardware, and VoIP support for on-site and remote access users
- Perform desktop/laptop hardware upgrades
- Manage hardware and software inventory
- Ensure seamless employee on-boarding and off-boarding, including account setup, basic training, and directory maintenance
- Create and maintain organized system documentation and improve IT-related processes
- Partake in project planning, deploying, maintaining, and decommissioning IT software systems
Our take
In a world of increasingly muscular cyber threats, Delinea is providing Privileged Access Management (PAM) tools for companies in the medical, construction, manufacturing, and government industries. With the constant evolution of threats, these and many more industries require sturdy support from companies, leading to PAM solutions being valued at $18.32 billion in 2019.
Delinea has enjoyed funding from Thomas Bravo and Insight Partners in the past, but is one of many similar companies in the industry. However, under its previous moniker of Centrify, dating back to Delinea’s merger with Thycotic Software, the company has been a major player in PAM since 2004. With a buyout in 2021 by TPG Capital, Delinea is clearly taking steps to keep up with modern threats.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Company benefits
- Full suite of medical, dental, and vision insurance
- 401(k)
- ROTH, comprehensive life insurance, short-term and long-term disability insurance, an employee assistance program
- Generous discretionary time off
- 10 or more paid holidays
Company HQ
Financial District, San Francisco, CA
Leadership
Art Gilliland
(CEO)Previously Advisor at TPG CAPITAL MANAGEMENT, L.P, Senior Vice President and GM, Symantec Enterprise Division Broadcom Inc, EVP and GM Enterprise Business Unit at Symantec, Member Board Of Directors at Gigamon.
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