Enterprise Solutions Engineer, GoFundMe

• You will bring seasoned experience in enterprise architecture, systems integration, and complex SaaS environments—along with a deep passion for enabling technology-driven impact in the social sector
• 10–15 years of experience in solutions engineering, sales engineering, enterprise architecture, implementation consulting, or a related technical pre-sales role
• Expert-level knowledge of SaaS platforms, APIs, and systems —with added bonus for familiarity in:
• Salesforce
• Nonprofit and fundraising tech ecosystems
• Exceptional communication skills, capable of engaging both deeply technical architects and C-suite executives with equal clarity
• Demonstrated success influencing complex enterprise sales cycles and partnering closely with cross-functional stakeholders
• Strong proficiency in designing architectural diagrams, integration patterns, and scalable solution frameworks
• Proven ability to navigate ambiguity, lead discovery with large/global organizations, and drive outcomes in long sales cycles
• A seasoned storyteller who can articulate technical value propositions in compelling, mission-aligned ways
• Passion for the nonprofit sector and a desire to help organizations leverage technology to achieve transformational impact
• Ability to travel for customer meetings, workshops, and industry events

Desirable

• We are seeking a highly experienced Enterprise Solutions Engineer to serve as a strategic technical leader supporting our most complex, high-value nonprofit and social impact organizations
• This individual will operate as a senior product expert, technical strategist, and trusted advisor throughout the enterprise sales and customer lifecycle
• In this role, you will partner closely with enterprise account executives, customer success leaders, and product teams to design and articulate solutions that address the sophisticated technical needs of world-class nonprofits
• You will architect solutions, guide technical evaluations, lead discovery conversations, and communicate the long-term value of our platform and ecosystem
• As a senior member of the Solutions Engineering team, you will help shape our go-to-market strategy, elevate our technical storytelling, and influence the future direction of our product
• Lead in-depth, multi-stakeholder technical discovery across enterprise organizations with complex systems, compliance requirements, and global operations
• Translate sophisticated business problems into scalable solutions leveraging our platform, APIs, and partner ecosystem
• Architect end-to-end integrations and solution frameworks, accounting for security, performance, data models, and long-term scalability
• Serve as the principal technical counterpart to Enterprise AEs, helping shape deal strategy, competitive positioning, and solution differentiation
• Deliver executive-level presentations and deeply technical demos tailored to highly specialized nonprofit use cases
• Own and guide technical evaluations, proof-of-concepts, and prototype solutions for high-value opportunities
• Act as a senior liaison between customer-facing teams and the product organization, providing nuanced insights into enterprise requirements
• Advise on roadmap direction, feature prioritization, and cross-functional initiatives that enable enterprise growth
• Mentor and coach other Solutions Engineers, elevating technical rigor and solution quality across the team
• Preferred expertise in nonprofit technology ecosystems—including Salesforce NPSP/Nonprofit Cloud, data infrastructure, martech, and fundraising tech
• Stay on top of emerging technologies, industry shifts, AI advancements, and market trends affecting enterprise nonprofits
• Contribute to assets such as solution guides, technical documentation, demo frameworks, and industry content