Product Compliance Manager, Block
Commerce, Cash App
$113.4-213k
+ Employee Stock Purchase Program, subject to the terms of the applicable plans and policies; Salary dependent on location
More information about location
Financial services ecosystem
Job no longer available
Financial services ecosystem
1001+ employees
Job no longer available
$113.4-213k
+ Employee Stock Purchase Program, subject to the terms of the applicable plans and policies; Salary dependent on location
More information about location
1001+ employees
Company mission
To create better tools to help everyone access the economy.
Role
Who you are
- 10 years in the compliance industry, ideally with experience in payments compliance
- AML and regulatory knowledge, specifically in Electronic Funds Transfer Act, Bank Secrecy Act, consumer protection compliance and payment network rules and regulations
- A metrics-driven approach to create substantiated solutions
- Operational knowledge in building a sound Compliance program
- Ability to influence others and gain support around compliance goals
- Work with team members of all levels
What the job involves
- The Product Compliance team is a group of strategic compliance advisors to the Cash App Product Team
- The team partners with Product and Product Counsel teams pre-launch to define compliance requirements, identify/document corresponding controls/processes, and provide ongoing compliance support post-implementation
- Product Compliance are also key decision makers on compliance controls and recommendations to the Business
- Additionally, Product Compliance Managers work closely with partner banks and external partners to help build and maintain world class compliance programs for affiliated products
- We are looking for a Product Compliance Manager (PCM) who has a strong understanding of regulatory requirements as it relates to consumer facing payments products
- In particular, the ideal candidate has experience working on financial products that involve commerce oriented payment solutions (microsellers, e-commerce, in-person goods & services)
- Additionally, the ideal candidate has a deep understanding of the payments industry, network compliance rules, understands best practices, and is able to apply that knowledge in a creative, thoughtful way
- To be successful in this role, the candidate must be willing to roll up their sleeves, attain a deep understanding of Cash App’s products and services, and help Product mitigate risk
- Lastly, it is critical that the candidate is a great, collaborative partner, who has experience working with Payment Service Providers (PSPs), Product, Engineering, Design and Legal teams
- Partner with Product and Regulatory Counsel to understand the Legal obligations associated with new products and features
- Identify, document and support the design of strong, mitigating controls in accordance with the Legal requirements
- Have a strong understanding of Regulation E, Prepaid Card compliance, UDAAP, AML/BSA, NACHA, and Card Network rules
- Be embedded with Product partners, understanding their strategic vision, and providing strategic compliance advice and support
- Identify product gaps in controls and collaborate on compliant remediation plans
- Work with other Compliance partners to identify, document, and develop an inventory of risks and controls for your respective domain
- Remain up-to-date on regulatory changes and landscape, best practices and new developments in the industry
Application process
- While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate
Our take
Block is a financial services technology company comprising of Square, Cash App, Spiral, TIDAL, and TBD. Its biggest brand, Square, offers hardware and software for small to medium-sized businesses enabling them to manage the entire payment lifecycle. It functions similarly to Shopify and Stripe, but has paired online payment processing with physical devices such as registers, payment terminals, and mobile card readers.
The business was originally founded as Square in 2009 by Jack Dorsey of Twitter fame. Already well-established with SMEs all over the globe, Square has significantly benefited from the increased demand for mobile payment systems. Its order management feature remains a go-to tool for small businesses that otherwise didn't have the proper infrastructure in place when demand for home delivery surged.
Square rebranded as Block in December 2021, with the Square brand name remaining in place for their seller business. The company has since come under fire for its security practices, facing lawsuits in relation to a major breach of CashApp user data, and in 2024 announced plans to reduce its workforce in order to cut costs. Despite these setbacks, there is every chance the business will move past this, though it may take some time to rebuild trust in its product.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Company benefits
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
Company HQ
SoMa, San Francisco, CA
Leadership
Jack Dorsey
(CEO)Having studied at and dropped out of New York University, Jack founded Twitter in March 2006, where he has served as CEO since. He co-founded Square with Jim in February 2009, and has remained its CEO ever since.
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