Senior Machine Learning Data Scientist, Extend
$150-170k
+ Stock options
Warranty and protection plan services
Open for applications
Warranty and protection plan services
201-500 employees
Open for applications
$150-170k
+ Stock options
201-500 employees
Company mission
To provide clients with a seamless product protection experience, helping benefit both merchants and customers.
Role
Who you are
- 3+ years of experience building and deploying production machine learning models
- Previous experience building fraud detection or risk assessment tools is a strong plus
- Solid understanding of fundamental machine learning and computer science concepts, software design best practices
- Expertise with Python, including common ML/AI libraries such as Scikit-learn, Pytorch, or Tensorflow
- Expertise with SQL; experience with dbt or graph databases is a plus
- Familiarity with large language models (LLMs) and their applications in risk and fraud detection
- Experience with AWS, cloud computing, and/or Typescript is a plus
- Excellent communication and stakeholder management skills, with a track record of working cross-functionally to drive business impact
- Attention to detail, intellectual curiosity, and a deep understanding of user behavior and fraud patterns
- Empathy and humility
What the job involves
- As a Machine Learning Data Scientist on Extend’s Risk & Fraud Machine Learning Team, you will develop and deploy cutting-edge machine learning models to detect and prevent fraud, enhance decision-making, and drive business value
- You’ll work closely with product, engineering, and operations teams to build scalable, production-ready machine learning applications that support Extend’s post-purchase products, including product protection, shipping protection, and more
- Develop and deploy machine learning models to prevent and detect fraud and abuse, leveraging structured and unstructured data sources
- Own the end-to-end ML lifecycle, including data preprocessing, feature engineering, model training, evaluation, validation, and deployment
- Monitor and maintain models in production to ensure performance and reliability over time
- Collaborate with product and engineering teams to integrate machine learning models into production applications
- Foster a culture of learning, experimentation, and collaboration within and across partner teams
Our take
Extend allows online and offline merchants to offer product warranties and protection plans at the point of sale. It aims to provide a comprehensive and centralised warranty system where before there was not one. Extend also provides customers themselves with a fast support experience, where 95% of claims are resolved in just 90 seconds.
Its API based platform is integrated into the likes of Shopify, Magento, Salesforce Commerce Cloud and BigCommerce, and can also be integrated into private client-owned e-commerce platforms. This ease of use is what makes Extend so appealing for clients.
The company has seen good funding that has fuelled business growth and geographical expansion. It’s interesting to note that PayPal Ventures and SoftBank are two of their main backers, as this indicates that payment giants see the value of these point of sale transactions. In 2022, Extend was named a certified partner of Shopify and reached an important milestone in becoming a full-service company, taking it one step closer to its vision of becoming the "AppleCare for everything".
Steph
Company Specialist at Welcome to the Jungle
Insights
-19% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2021
$260m
SERIES C
Oct 2020
$40m
SERIES B
Total funding: $316.4m
Company benefits
- Unlimited coffee, drinks, and snacks at the office
- A friendly and collaborative place to work
- Company stock options
- Flexible vacation policy
- Fully covered medical, vision and dental insurance
Company HQ
Rincon Hill, San Francisco, CA
Leadership
Woodrow Levin
(CEO & Founder)Woodrow started his career by founding InStadium in 2000, where he spent 7 years before also founding Riverbank Capital and BringIt. After further roles at DocuSign and DraftKings, he founded Extend in February 2019, serving since then as CEO.
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