Senior Manager of Collaboration & Messaging, Cohesity
$176-220k
More information about location
Enterprise data storage solutions
Be an early applicant
Enterprise data storage solutions
1001+ employees
Be an early applicant
$176-220k
More information about location
1001+ employees
Company mission
To radically simplify how organizations secure and manage their data, while unlocking limitless value.
Role
Who you are
- Bachelor's or Master's degree in Engineering, Computer Science, Information Technology, or equivalent experience in technical services
- 8 to 12 years of progressive experience in IT or a related field, with at least 5 years of management experience in collaboration and messaging services
- Demonstrated ability to build, staff, and run highly productive teams and implementation of projects and programs within the messaging, content, community, and document storage applications
- Strong background in dealing with multiple vendors and multiple products and technologies and a demonstrated ability to implement fully integrated client experiences
- Strong leadership and communication skills; ability to present complex information to non-technical audiences
- Proven successful relationships with IT and Business customers; exceptional customer service skills
- Ability to quickly analyze situations, correlate ideas, and make decisions on issues and resolutions
- Excellent interpersonal skills, including collaboration and communications, and organizational change management
- Strong presentation, communication, and facilitation skills
What the job involves
- The IT Collaboration and Messaging team at Cohesity is responsible for delivering collaboration and messaging services across the entire spectrum of products and technologies and enabling our employees, customers, partners, and suppliers to communicate and collaborate easily and effectively with a fully integrated, high-quality user experience in a secure manner
- We are currently looking for motivated individuals who not only “do” but are also leaders who influence change and make a difference
- As the Senior Manager of IT – Collaboration and Messaging, reporting to the Senior Director of Employee Success, you will lead a global team responsible for delivering integrated collaboration and messaging services across Cohesity
- You will drive strategic direction, partner with cross-functional teams, and ensure operational excellence through ITIL service management practices
- We are looking for a Manager of Collaboration and Messaging IT services with the ability to provide strategy, direction, and guidance to a technical team, manage changing priorities, and communicate with our business partners for ongoing services for all our collaboration tools and messaging platforms
- Oversee the planning, scheduling, implementation, installation, and service management of all IT collaboration and messaging services provided to Cohesity employees across all geographies
- This leader will manage G-Suite, Google Docs, Gmail, Microsoft Exchange, Enterprise Vault, SharePoint, OneDrive, Zoom, Teams, and Slack
- This includes ensuring that these platforms are kept up to date and highly available for employees, customers, and partners
- The leader should be a hands-on manager, actively assisting their team in meeting SLAs across all services provided to employees
- Build, manage, and develop a global team, ensuring efficient operations by offering development and career advancement opportunities to keep the team current with industry trends and capabilities
- The leader must have a deep understanding of secure messaging delivery and reliability, including technologies like ATP, DMARC, DKIM, etc
- This role will involve partnering with the cybersecurity team to implement secure best practices
- Participate in the development of a sourcing strategy that achieves an optimal balance between in-house and outsourced teams and services
- Create strategic roadmaps and manage vendor partnerships to deliver next-generation platforms, ensuring a unified set of tools and technologies that provide an outstanding, integrated customer experience for internal clients
- Deliver ITIL-aligned services within the framework established by the IT Service Management team, focusing on change management, incident management, and problem management to ensure operational stability for all services
- Ensure cross-functional cooperation and coordination during major incidents and project rollouts, working closely with other IT delivery teams
- Oversee service capacity planning for all IT services, ensuring that resources meet the organization's needs
- Participate in Managed Business Reviews (MBRs) with IT leadership and key client representatives, providing updates on service metrics, business metrics, trend reports, and utilization
- Engage with customers to understand the evolving tools landscape, ensuring that IT can continuously provide next-generation capabilities to employees
Our take
At a time when organizations are focused on simplifying data management, mitigating threats from ransomware attacks, and accelerating their move to the cloud, many enterprises and mid-size organizations from around the globe are relying on Cohesity to manage their data. Cohesity offers a suite of secure data storage solutions, consolidating secondary storage silos onto a hyper-converged, web-scale data platform that spans both private and public clouds.
Data protection is the company’s starting point, just as it is with many competitors, but Cohesity has gone further by providing an application marketplace which allows users to run third-party apps on this data, rather than having to move data to those apps.
Since its 2013 launch, Cohesity has grown into one of the world’s most popular data protection services, with a number of Fortune 500 companies on their books as well as NASA and the US Air Force. There are few, if any, signs of slowing down as concerns over ransomware attacks and data simplification become more frequent. The company has seen a consistent rise in its funding rounds and customers and has received a multi-billion dollar valuation.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Apr 2020
$250m
SERIES E
Jun 2018
$250m
SERIES D
Total funding: $660m
Company benefits
- Hybrid Work Opportunities
Company values
- Respect - We treat everyone with dignity, compassion, and fairness.
- Positive Attitude - We embrace change and tackle resistance with energy and enthusiasm
- Deliver - We focus on outcomes not activity. And we expect the incredible from our teams
- Integrity - We have an unwavering commitment to doing the right thing even when no one is looking
- Customer Obsession - We put our customers at the center of everything we do
Company HQ
Downtown San Jose, San Jose, CA
Articles
Leadership
Mohit Aron
(Founder)Started their career as a Staff Engineer at Google before founding Nutanix, where they were the CTO before founding Cohesity. Stepped down as CEO in August 2022.
Sanjay Poonen
(CEO & President)Took over as CEO of Cohesity in August 2022. They hold an MBA from Harvard. Their experience include as a former COO of VMware. Current Board of Director of Snyk and Phillips.
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