Enterprise Partner Manager, Spotify
$77.5-110.7k
Plus equity
More information about location
Commercial music streaming service
Job no longer available
Commercial music streaming service
1001+ employees
Job no longer available
$77.5-110.7k
Plus equity
More information about location
1001+ employees
Company mission
To unlock the potential of human creativity—by giving a million creative artists the opportunity to live off their art and billions of fans the opportunity to enjoy and be inspired by it
Role
Who you are
- This role is ideal for individuals with a strong background in high level account management, customer success, especially those with a deep understanding of digital audio, podcasting, digital advertising, and/or technical account management for SaaS products
- 5+ years of experience in strategic or technical account management, partnerships, or business development
- Consistent track record of managing relationships with large enterprise-class clients and delivering measurable impact
- Established history of working collaboratively across multiple teams to drive results
- Background in media, digital advertising, or podcasting preferred
- Excellent communication and presentation skills
- Familiarity with data analytics tools and platforms for performance tracking
- You focus on long-term success and client relationship health
- You can evaluate complex business needs and provide consultative guidance
- You are able to advocate for the client while critically evaluating and balancing their needs against Spotify's strategic priorities
- You are skilled in communicating with VIP clients and understand how to apply the right sense of urgency to their needs
- You thrive in a cross-functional environment and value team-driven success
- You embrace change and are comfortable in a dynamic, fast-moving workplace
What the job involves
- We are seeking an experienced Enterprise Partner Manager to join our Content Partnerships team in delivering concierge-level service and strategic guidance to our most important partners using the Megaphone platform
- Megaphone is Spotify’s enterprise publishing and ad serving platform—supporting hosting, monetization, and analytics for leading podcast publishers. It enables clients to publish, manage and monetize their audio and video content, while optimizing their podcast business strategies
- You will support premier enterprise clients as their primary point of contact for Megaphone providing concierge services such as advising on a tailored onboarding strategy, managing priority and sophisticated technical issues
- Optimizing platform use, aligning our product capabilities with their goals, and otherwise enabling them to increase the value they are getting out of Spotify and Megaphone’s products
- Serve as the primary business contact for a select roster of enterprise publishers using Megaphone
- Develop and implement strategic account plans to align partner goals with Spotify’s offerings and ensure high client satisfaction with our service
- Handle priority and complex technical issues to ensure the client’s business
- Collaborate with other teams (Sales, Product, Marketing) to ensure Spotify is supporting our publishing partners to the best of our abilities
- Be the Voice of the Client by advocating for their needs internally to inform product development and innovation
- Identify and drive opportunities for collaboration, growth, optimization, and innovation across your client accounts
- Partner with other teams to provide insights and best practices around audience growth, monetization strategies, and content performance
- Analyze partner performance data to inform account strategy and deliver actionable recommendations
- Ensure customer happiness, retention, and long-term relationship success
Our take
Spotify was founded in an attempt to combat the rampant music piracy that was causing significant harm to the industry. The company has since taken music streaming mainstream and now has 180m+ paying subscribers across the world.
With features that include a highly accessible interface and a vast catalogue of artists, Spotify's strong brand has been able to maintain growth in spite of fierce competition from deep-pocketed rivals like Amazon and Apple. The company has achieved this by making smart acquisitions to move into other verticals to strengthen its offerings, especially podcasting, by acquiring Gimlet Media, Anchor and Parcast.
Spotify's future plans include rapid growth with a goal to become a one-stop destination for all digital sound, as well as AI and NFT integrations. However, high costs incurred from the acquisition of exclusive podcasts, increasing competitor strength, and weak bottom-line growth mean that the company must find a balance to maintain its position in the sector.
Freddie
Company Specialist at Welcome to the Jungle
Insights
23% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jan 2016
$1bn
CONVERTIBLE
Jun 2015
$526m
SERIES G
Total funding: $2.1bn
Company benefits
- Extensive learning opportunities, through our dedicated team, GreenHouse
- Flexible share incentives letting you choose how you share in our success
- Global parental leave, six months off - fully paid - for all new parents
- All The Feels, our employee assistance program and self-care hub
- Flexible public holidays, swap days off according to your values and beliefs
Company HQ
Norrmalm, Stockholm, Stockholms län
Leadership
Daniel Ek
(CEO & Chairman)Founded Spotify in 2006. Previously worked as an executive at Tradera, an auction company that was sold to eBay and was briefly the CEO of uTorrent.
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