Customer Due Diligence Analyst, Adyen
$90-125k
3+ days a week in office
Payments platform built to grow businesses
Open for applications
Payments platform built to grow businesses
1001+ employees
Open for applications
$90-125k
3+ days a week in office
1001+ employees
Company mission
Adyen's mission is to make payments choices easy for merchants.
Role
Who you are
- 2+ years experience in Customer Due Diligence/Enhanced Due Diligence/KYC
- Knowledgeable of AML/ATF concepts
- You have a great sense of responsibility and you prioritize tasks based on business needs
- You have a natural tendency to be curious and think outside of the box
- You are comfortable navigating ambiguity in an unstructured work environment and enjoy working with people from different cultures and backgrounds
- You are a great communicator with a strong team spirit, not afraid to step out of your comfort zone
- You have an analytical and critical mindset
- You get a sense of achievement from solving operational problems and helping others
- You are operationally oriented with an eagerness to pick up and drive projects with cross-functional teams
- Willing to travel occasionally
What the job involves
- Adyen is looking for a hands-on Customer Due Diligence (CDD) Analyst for our Underwriting Team with experience in the payments and/or finance industry to contribute to the growth and scaling of our customer base in North America
- In this role, you will onboard all of the accounts and perform necessary enhanced due diligence by reviewing KYC documentation and assess potential anti-money laundering risks, to protect Adyen and our customers
- You will be working with a wide range of teams within Adyen, including commercial, compliance, and product to ensure that the KYC (Know-Your-Customer) documents are up-to-date whilst remaining compliant
- You are expected to be very detail-oriented, take a risk-based approach, have the ability to think critically, always think about scalability, all while maintaining a high level of integrity
- Execute upon Know-Your-Customer (KYC) and Customer Due Diligence (CDD) procedures
- Collect and analyze customer information whilst adhering to Adyen’s policies and North America regulators (OCC, FinCEN, FINTRAC, OCC, etc.)
- Perform KYC checks on our merchants, collect and verify relevant documentation and iterate on the process flow
- Guide our merchants and be a Point of Contact for all things CDD related
- Be an internal product advocate, drive process improvements and feedback on automation within our workflows
- Be an internal advisor for CDD related questions in the local office and our broader North America team
- Align with your peers based in our regional offices and global teams to ensure consistency throughout our global CDD process
Application process
- Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days
- Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role
Our take
Adyen has been one of the most successful businesses in Europe over the last decade. When it went public in 2018 at a valuation of €7bn, it raised over €1bn and its share price popped on the first day, resulting in a valuation of €14bn. Its valuation has continued to climb by the billions.
Adyen competes with large players like PayPal, as well as outsized startups like Stripe, to power payments and provide other infrastructure to conduct digital transactions. Disrupters in the field have been buoyed by a strong rise in eCommerce activity, where some or all of a transaction by a customer is made either online or by mobile.
Adyen has been one of the companies riding the wave by helping to reduce the friction between a company choosing to take payments online, and actually being able to do it. That can take multiple steps and agreements across numerous countries — Adyen’s pitch is that it essentially handles all of it in the backend as a service for its users. Notable partners have included Autocanteen, a touchless self-checkout solution for the hospitality industry, and BILL, a small business-focused fintech platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
36% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2015
$56.9m
GROWTH EQUITY VC
Dec 2014
$250m
SERIES B
Total funding: $325.1m
Company benefits
- Global exchange program
- Weekly happy hour
- Delicious healthy lunches
- Phantom share package
- Yearly trip to Amsterdam
- Paid holidays
- Work from home opportunities
Company HQ
Nieuwmarkt en Lastage, Amsterdam, Netherlands
Leadership
Pieter Van Der Does
(CEO)Previously Chief Commercial Officer at Bibit (payments company) before co-founding Adyen in 2006.
Salary benchmarks
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