Customer Due Diligence Analyst, Adyen

• 2+ years experience in Customer Due Diligence/Enhanced Due Diligence/KYC
• Knowledgeable of AML/ATF concepts
• You have a great sense of responsibility and you prioritize tasks based on business needs
• You have a natural tendency to be curious and think outside of the box
• You are comfortable navigating ambiguity in an unstructured work environment and enjoy working with people from different cultures and backgrounds
• You are a great communicator with a strong team spirit, not afraid to step out of your comfort zone
• You have an analytical and critical mindset
• You get a sense of achievement from solving operational problems and helping others
• You are operationally oriented with an eagerness to pick up and drive projects with cross-functional teams
• Willing to travel occasionally

• Adyen is looking for a hands-on Customer Due Diligence (CDD) Analyst for our Underwriting Team with experience in the payments and/or finance industry to contribute to the growth and scaling of our customer base in North America
• In this role, you will onboard all of the accounts and perform necessary enhanced due diligence by reviewing KYC documentation and assess potential anti-money laundering risks, to protect Adyen and our customers
• You will be working with a wide range of teams within Adyen, including commercial, compliance, and product to ensure that the KYC (Know-Your-Customer) documents are up-to-date whilst remaining compliant
• You are expected to be very detail-oriented, take a risk-based approach, have the ability to think critically, always think about scalability, all while maintaining a high level of integrity
• Execute upon Know-Your-Customer (KYC) and Customer Due Diligence (CDD) procedures
• Collect and analyze customer information whilst adhering to Adyen’s policies and North America regulators (OCC, FinCEN, FINTRAC, OCC, etc.)
• Perform KYC checks on our merchants, collect and verify relevant documentation and iterate on the process flow
• Guide our merchants and be a Point of Contact for all things CDD related
• Be an internal product advocate, drive process improvements and feedback on automation within our workflows
• Be an internal advisor for CDD related questions in the local office and our broader North America team
• Align with your peers based in our regional offices and global teams to ensure consistency throughout our global CDD process

• Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days
• Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role

• Global exchange program
• Weekly happy hour
• Delicious healthy lunches
• Phantom share package
• Yearly trip to Amsterdam
• Paid holidays
• Work from home opportunities

Total funding: $324.8m

Adyen has been one of the most successful businesses in Europe over the last decade. When it went public in 2018 at a valuation of €7bn, it raised over €1bn and its share price popped on the first day, resulting in a valuation of €14bn. Its valuation has continued to climb by the billions.