Content Designer, eBay
Leading online marketplace
Open for applications
Leading online marketplace
1001+ employees
Open for applications
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- Bachelor’s degree or equivalent in English, journalism, communications, marketing, human-centered interaction or a related field and 3-5 years of professional experience in content-focused roles, with experience in in-product UX content
- A portfolio of work demonstrating human-centered design thinking and solutions
- Experience contributing to the design process from concept to launch
- Experience developing a product content strategy for web and mobile, focusing on accessibility and inclusivity
- Excellent collaboration, communication, and critical-thinking skills
- Ability to manage multiple projects in a fast-paced environment
What the job involves
- You will work on key end-to-end projects that enhance the buying and selling experience on eBay. Collaborating within a product team, you’ll craft clear, consumer-facing content that directly impacts business outcomes and support your solution with a thoughtful, well-rounded POV
- As a full-stack content designer, you know writing is designing. You see language as a design material and as an integral part of the UX Design process
- You understand how to evaluate the quality of content design and how to improve it
- You enjoy working collaboratively with cross-discipline partners to ensure the work meets all product requirements, iterate through all stages of fidelity and work towards outcomes
- Build effective content solutions that meet team standards and project goals
- Deliver high-quality, error-free content that aligns with UX standard processes efficiently and with agility
- Develop a thoughtful point of view and clearly explain your rationale
- Collaborate with marketing and customer support teams to ensure consistency in the product narrative
- Ensure content is accessible and inclusive, working with the Localization team to adapt content for global markets
- Connect with colleagues to share work and ideas, supporting others with a positive and kind demeanour
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
Salary benchmarks
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