Legal Counsel, Planhat
$130-160k
Customer success software
Be an early applicant
Customer success software
101-200 employees
Be an early applicant
$130-160k
101-200 employees
Company mission
To help technology companies build their business and make their customers more successful.
Role
Who you are
- JD and US bar admission (California or New York preferred)
- 5 – 8 years of legal experience, ideally a mix of top-tier law firm and in-house SaaS (This range is a guide for the level of experience required. We’re open to strong candidates outside it, provided you bring the judgment, capability, and depth needed to succeed here)
- Strong experience negotiating B2B SaaS agreements and supporting commercial teams. You’re an excellent negotiator
- Proven expertise advising on GDPR, CCPA, and cross-border privacy compliance
- Excellent drafting and written communication skills. Clear, concise, and effective
- Strong legal judgment and confidence in making decisions independently
- Highly organised, responsive, and solutions-oriented
- Comfortable working across time zones in a global environment, and owning your priorities
- Sharp, curious, and motivated by real-world impact
What the job involves
- Join a legal team that operates globally, with our General Counsel based in Stockholm and presence in both EMEA and the US. We’re trusted partners across functions, supporting the work that drives Planhat forward. We care about clarity, precision, and execution. No red tape. Just impact
- You’ll apply clear legal thinking to complex business questions and deliver fast, practical guidance that keeps momentum high and barriers low
- You’ll provide commercial legal support for the business – reviewing and negotiating customer contracts, supporting go-to-market teams, and helping structure how legal enables scale
- You’ll work closely with the General Counsel and collaborate across Sales, Customer Success, Product, InfoSec, People, and Finance to move deals forward, manage risk, and build what lasts
- You’ll also contribute to building legal infrastructure: templates, playbooks, and internal tooling, including how we use Planhat to operationalize legal work and collaborate across teams
- This is a high-trust, high-responsibility role with clear business impact. You’ll be expected to operate with autonomy, good judgment, and sharp execution
- You’ll take on whatever legal challenges come your way – from employee matters to corporate governance, privacy, and everything in between. You’ve advised on GDPR, CCPA, AI governance and cross-border privacy issues, and know how to translate advice into action. You’re not guessing. You’re comfortable supporting ISO audits, HIPAA readiness, and cross-functional compliance initiatives
- This is legal work with range, pace, and real business impact. Perfect for someone who likes to be in the thick of it
Our take
According to Planhat, even though acquiring customers is essential for the initial growth of a company, long-term sustainable growth comes from maximising the lifetime value of existing customers. The Sweden-based but globally remote startup provides a modern customer platform that helps clients analyse insights regarding their target audience, manage workflow and drive customer experience.
Planhat distinguishes itself from other customer success software like Salesforce and Totango through its rapid deployment and easy adoption. The platform provides a range of solutions, from customisable customer health scores to management reporting and CSM team performance. It's been taken up by thousands of teams globally and its corporate customers include the likes of Consensys, Alation and Adenza.
Initially a bootstrapped company, Planhat had already built a significant business by the time it closed its first investment round in 2022. This funding is being used to support the company's growth by scaling its commercial teams, accelerating its R&D and further developing the product.
Freddie
Company Specialist at Welcome to the Jungle
Insights
32% employee growth in 12 months
Company
Funding (1 round)
Apr 2022
$50m
SERIES A
Total funding: $50m
Company HQ
Norrmalm, Stockholm, Stockholms län
Leadership
Niklas Skog
(Co-Founder & Product & Engineering)Previously a Management Consultant at McKinsey & Company, a Product Manager at Meltwater Group, a Managing Director at Jobylon and COO at GlobeSoft.
Kaveh Rostampor
(Co-Founder & CEO)They are a co-founder and Board Member at Jobylon. Former Executive Director at Meltwater. Chairman of the Board and Board member of multiple global SaaS companies.
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