Technical Writer, Sardine

$80-120k

+ Equity

JavaScript
Python
Git
Senior level
Remote in Canada, US
Sardine

Fraud prevention and compliance infrastructure

Open for applications

Sardine

Fraud prevention and compliance infrastructure

101-200 employees

FintechB2BComplianceSaaSAPICyber SecurityFraud

Open for applications

$80-120k

+ Equity

JavaScript
Python
Git
Senior level
Remote in Canada, US

101-200 employees

FintechB2BComplianceSaaSAPICyber SecurityFraud

Company mission

To remove the friction and risks associated with high velocity money movement, from banks and cards through to digital wallets and crypto.

Role

Who you are

  • 5+ years of experience in technical documentation for APIs and integration
  • Education or relevant experience in computer science, technical writing, or core sciences
  • Experience with programming to enable sample code, especially around core web technologies such as Python and Javascript - Must have
  • Knowledge of Payment/Fraud domain - Nice to have
  • Experience using Git to manage asynchronous collaboration across large teams
  • Experience with authoring documentation in Markdown is a core
  • Familiarity with API documentation tools such as OpenAPI/Swagger
  • Ability to organize and create multimedia content to explain use cases and process flows

What the job involves

  • Translate complex technical concepts into clear, user-friendly documentation, including user manuals, guides, API documentation, and knowledge base articles
  • Review and refine API documentation from developers and PMs for external audiences, ensuring clarity and accuracy
  • Supplement developer documentation with relevant sample code to reduce the ground-up efforts of external developers
  • Develop and integrate diverse content types (e.g., workflows, process schematics, instructional videos, developer consoles) to simplify users' understanding of Open APIs
  • Collaborate with developers to keep documentation sites up to date and ensure content is technically accurate, clear, and accessible, even for complex topics
  • Use your extensive knowledge of the needs of developers and pass this feedback internally to develop the next set of Open APIs
  • Maintain and update release notes in collaboration with PMs and developers

Our take

Identity and payment fraud is one of the biggest dangers facing online businesses. Sardine is setting out to solve this problem by building the first zero-day fraud prevention technology.

Sardine was founded by an impressive combination of ex-Revolut, Coinbase, Paypal and Uber stars. These credentials have enabled the company to amass considerable funding since its launch. Sardine's technology traces intrinsic behaviour patterns to identify so-called "bad actors" online, and detects fraudsters using machine-learned fraud scores and user behavior biometrics.

Sardine calls itself the world's first FaaS (Fraud Detection as a Service), and its solutions are already drawing business from next-gen crypto and financial service institutions such as Fortress and Incode. Onboarding these institutions and scaling its customer base at pace will ensure that Sardine maintains its frontrunner position.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

Few candidates hear
back within 2 weeks

21% employee growth in 12 months

Company

Funding (last 2 of 3 rounds)

Sep 2022

$51.5m

SERIES B

Feb 2022

$19.5m

SERIES A

Total funding: $75.6m

Company benefits

  • Generous equity compensation
  • Work from anywhere: Remote-first Culture
  • Unlimited paid time off and minimum 2 weeks/year of mandatory vacation
  • 100% of health insurance, dental, and vision coverage for employees and 50% for dependents
  • 4% matching in 401k
  • Company-wide offsites, the last one was at Miami
  • MacBook Pro delivered to your door
  • One-time stipend to set up a home office — desk, monitors, etc
  • Monthly meal stipend
  • Annual fitness allowance
  • Unlimited access to an expert financial advisory

Company HQ

SoMa, San Francisco, CA

Leadership

Previously worked as Director of Data Science & Risk at Coinbase, and was Head of Crypto at Revolut.

Zahid Shaikh

(Head of Product)

Previously worked as a Senior Product Manager at both PayPal and Uber, and was Senior Product Owner at Revolut.

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