Principal Project Manager, Cargomatic

Integrations and Customer Onboarding

$145-160k

The actual base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and other factors permitted by law.

Expert level

Los Angeles

San Francisco Bay Area

Local freight connection

Job no longer available

Local freight connection

201-500 employees

B2BMarketplaceLogisticsTransportFreight

Job no longer available

$145-160k

The actual base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and other factors permitted by law.

Expert level

Los Angeles

San Francisco Bay Area

201-500 employees

B2BMarketplaceLogisticsTransportFreight

Company mission

To provide the increasingly on-demand world with on-demand freight capacity.

Job

Company

Role

Who you are

10+ years of relevant project management experience with a track record of successful software product deliveries for enterprises and SMBs
Bachelor’s degree in Engineering or Business
Exceptional communication and management skills, including presentation, formal writing, verbal, and email communication
Proven ability to work across functions and influence senior leaders and stakeholders to drive customer success (time to value)
Ability to understand complex business problems, develop effective solutions based on delivering value for customers and the business
Extensive experience working with EDI standards
Familiarity with RESTful APIs and Microservices
Knowledge of the current Logistics/Transportation and Supply Chain EDI transaction set
Hands-on EDI support experience a plus
Ability to demonstrate initiative and meet deadlines
Able to work autonomously and in a dynamic team environment
Detail-oriented with demonstrated ability to handle multiple tasks simultaneously

What the job involves

Marketplace Onboarding & Adoption: Own delivery of product to customers and contribute to accelerated customer onboarding & adoption
Be customer-centric; develop innovative product solutions that are grounded in a deep understanding of customer needs to deliver the best customer experience
Develop and maintain strong relationships with clients and stakeholders, ensuring their satisfaction with our products and services
Provide regular project status updates to senior management and stakeholders
Foster tight partnerships with engineering, sales, finance, and operations
Identify and mitigate project risks and issues, and escalate as necessary
Manage marketplace participants’ API/EDI integrations along with Integration Engineering lead
Implement the best technical solutions for our customers and carrier integration requirements
Test EDI and RESTful API interfaces for customer implementation
Identify and mitigate project risks and issues, and escalate as necessary
Assist in analysis and identification of process improvement and propose solutions for more efficient processing
Provide post-production support for customers & internal stakeholders
Identify, investigate, and resolve EDI/API transaction errors or other issues
Follow-up on all questions and requests directed to the support team in a timely manner until there is a confirmed resolution
Scrum Process: Run sprint pre-planning, and retrospectives to drive continuous improvement for customer onboarding
Documentation: Build documentation of onboarding processes and procedures

Our take

Cargomatic is aiming to be the "Uber for truckers", offering a platform that connects shippers with truckers ready to move their cargo.

Much like Uber, Cargomatic lets shippers post available jobs and helps drivers find the most efficient routes. The platform then presents these opportunities to a network of vetted, local drivers. To ensure quality, Cargomatic checks each driver's insurance and commercial licenses, ensuring they have the right experience to safely transport goods.

While others have tried - and failed - to bring Uber-like models to the world of transport logistics, Cargomatic faces an even tougher challenge. Managing cargo insurance, driver qualifications, dispatchers, pick-ups at warehouses, and drop-offs at shipping destinations creates a complex web of logistics. Since its founding the company has demonstrated an ability to thrive in this challenging space, positioning itself for long-term success in the industry.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

35% employee growth in 12 months

Glassdoor (4)

Company

Funding (last 2 of 6 rounds)

Aug 2018

$35m

SERIES B

Mar 2016

$6m

SERIES A

Total funding: $55.8m

Company benefits

401K Match
Flexible PTO
Company Sponsored Life Insurance

Company HQ

Downtown Core, Long Beach, CA

Leadership

Richard Gerstein

(CEO & Chairman)

Graduated from the University of California, Berkeley with an MS in Transportation and Highway Engineering. Previously founded IntelliTrans, a multi-model, tech-based logistics company.

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