Senior Customer Solutions Engineer, Checkly

£115-128k

OTE

OTE 70% base + 30% commission. Plus equity. €131k - €146k OTE (70% base + 30% commission) for someone in a similar cost of market as France, Germany etc.

JavaScript

Node.js

Senior and Expert level

Remote from Europe, UK

Monitoring and testing platform for DevOps teams

Job no longer available

Monitoring and testing platform for DevOps teams

21-100 employees

B2BAnalyticsSaaSAPIDevOpsAutomation

Job no longer available

£115-128k

OTE

OTE 70% base + 30% commission. Plus equity. €131k - €146k OTE (70% base + 30% commission) for someone in a similar cost of market as France, Germany etc.

JavaScript

Node.js

Senior and Expert level

Remote from Europe, UK

21-100 employees

B2BAnalyticsSaaSAPIDevOpsAutomation

Company mission

To detect and resolve issues 100x faster.

Job

Company

Role

Who you are

Strong technical skills that allow you to read, write and debug code (Javascript/Node.js preferred)
Ability to be autonomous and self-motivated in a remote-first work environment, while you also enjoy getting to know your colleagues and helping others
Exceptional empathy and curiosity. You love working with customers and take pride in seeing them succeed
Proactive and ownership-oriented mindset to help build long-lasting partnerships with Checkly’s customers
Relevant experience working in a Solutions Engineering role, ideally in dev-tools SaaS environment
Excellent spoken and written English skills

What the job involves

We're looking for a Senior Customer Solutions Engineer to ensure our customers get the best out of Checkly
You will be part of the Checkly Customer Organization and will report to the Head of Customer Solutions
You will become an expert on Checkly and the Monitoring space, helping drive the Monitoring as Code revolution
You will work with some of our most valuable customers in different stages across pre- and post-sales
You will assist prospects with the technical evaluation of Checkly, from first demo to the successful implementation of Checkly. You will own this process
You will speak with our customers directly and share your learnings with Product and Engineering, helping shape Checkly
As part of your role you will assist in continuously improving technical documentation, processes and policies
During your onboarding you will be involved in our Customer Support to learn our platform inside out and understand our customers. After that, you will chip in Support when needed from time to time

Our take

DevOps introduced more automation to the software development process and lifecycle, allowing new applications to be on the market at a quicker pace. But with progress comes changes and new requirements for developing, testing, and deploying applications, thus requiring transformation for modern monitoring systems.

Checkly is an active monitoring platform designed for developers. The API is programmable, flexible, and works well with JavaScript. Checkly allows cross-functional DevOps and engineering teams to run deep API monitoring and Javascript-powered flexible frontend tests across 20+ global data center locations.

The transaction monitoring tool makes it easy to regularly test interactions with front-end websites without having to actually write any code. Pricing for its services starts at $7 per month for individual developers, with plans for small teams starting at $29 per month. Looking ahead, funding will be used to expand Checkly’s engineering team and build out its platform.

Kirsty

Company Specialist at Welcome to the Jungle

Company

Funding (last 2 of 3 rounds)

Jul 2024

$20m

SERIES B

Jun 2021

$10m

SERIES A

Total funding: $32.3m

Company benefits

Competitive salary & stock options
$1,500 learning, visiting & wellbeing budget
27 days of vacation & local public holidays
Inclusive health package
Home office setup
Remote-first
Team retreats
Paid sick leave
Employment & contractor options
Inclusive paid parental leave

Company HQ

Union Square, New York, NY

Leadership

Hannes Lenke

(Co-Founder & CEO)

Hannes previously co-founded Berlin Mobile Quality Crew and TestObject. He also spent 3 years at Sauce Labs as a General Manager EMEA, and VP of New Ventures & General Manager of Germany.

Tim Nolet

(Co-Founder)

Tim has 20 years experience in enterprise and Java. He originally studied to be an art historian.

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