Software Engineer, Nooks

Core Platform

Salary not provided

Kubernetes

TypeScript

Redis

Postgres

Mid and Senior level

San Francisco Bay Area

AI-powered parallel dialer & virtual salesfloor

Posted today

AI-powered parallel dialer & virtual salesfloor

201-500 employees

B2BArtificial IntelligenceSaaSSales

Posted today

Salary not provided

Kubernetes

TypeScript

Redis

Postgres

Mid and Senior level

San Francisco Bay Area

201-500 employees

B2BArtificial IntelligenceSaaSSales

Company mission

To automate this grunt work so salespeople can focus on the human parts of the job.

Job

Company

Role

Who you are

A proven track record working in backend and Infra services
Excitement about building core foundational systems early on at a start-up, at scale
Experience and knowledge working with TypeScript. Google Kubernetes Engine. Postgres. Temporal
The ability to build reliable, maintainable, secure systems at scale
Worked with other developers to help them ship faster
The keen ability to be an accelerant to velocity, not a bottleneck

What the job involves

As part of the Core Platform team, you will be responsible for scaling our platform. A year and a half ago, we were doing 10-20,000 calls a day; now we are close to a million calls a day
Ownership over our core infrastructure (database, Kubernetes, Redis, etc.)
Ownership over our release process (CI/CD and testing infrastructure)
Ownership over our core data systems (external data syncing and internal analytics)
Improving our developer tooling and managing our usage of AI coding and productivity tools
Helping ensure that our systems and products are secure and compliant
Helping to scale our core infrastructure and systems as our product scales

Our take

For many businesses, the rise in hybrid and remote working has lessened team building and collaboration within their teams. Nooks was founded in 2020, initially as a virtual space for sales teams to collaborate and work in real-time, and to feel like they're working in the same room as their colleagues.

Nooks evolved from that social workflow premise and developed an AI dialer to automate manual tasks for sales teams. It also has a "Call Analytics" tool for sales teams to transcribe, analyse and improve upon their calls. Meanwhile, its virtual salesfloor still makes collaborating, team building and training easier for virtual teams.

While Nooks is up against large workflow management platforms such as Slack, its tight focus on sales teams lets it stand out. This speciality has led to several rounds of funding for Nooks, two of which came in 2024 off the back of massive momentum and growth for the company.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

Glassdoor (4.6)

Company

Funding (last 2 of 3 rounds)

Oct 2024

$43m

SERIES B

Apr 2024

$22m

SERIES A

Total funding: $70m

Company HQ

Polk Gulch, San Francisco, CA

Leadership

Rohan Suri

(Co-Founder & Sales Leader)

Previously a Software Engineering Intern at Forethought, and ML Engineer Intern at Cerebras Systems. Was also a Machine Learning Researcher at Stanford Artificial Intelligence Laboratory and a Cybersecurity Intern at Visa.

Nikhil Cheerla

(Co-Founder & CTO)

Previously an ML Engineer at Tesla. Was also a Vision Lab Research Intern at Stanford University, and Engineering Intern at Lyft and Quora.

Dan L

(Co-Founder & CEO)

Previously a Machine Learning Engineer at Scale AI. Worked in Quantitative Strategies at IEX Group and ML Research at Cerebras Systems.

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