Hero is a messaging and video app for stores. More than 350m shoppers on websites like Harvey Nichols and Ted Baker can use Hero to connect live with an associate in their nearest store - perfect for when they need real-time advice from someone in the know. For retail associates who use Hero, the app represents a whole new way to do their jobs, giving them access to millions of online shoppers, not just customers who pass by the store.
Hero aims to help the brands make the shift to omnichannel - their omnichannel approach to retail, supported by their intelligent routing and communication platform, aims to transform 21bn sq ft of analogue retail space into hyperconnected stores of the future. From sneaker brands like Nike and Skechers to fashion brands such as Levi’s, rag & bone and UNTUCKit, many brands in retail use Hero to bring virtual shopping to hundreds of millions of online shoppers.
Kirsty
Company Specialist at Welcome to the Jungle