Business Operations Manager, Ladder
$122-171k
+ Stock options
More information about location
Flexible life insurance provider
Open for applications
Flexible life insurance provider
101-200 employees
Open for applications
$122-171k
+ Stock options
More information about location
101-200 employees
Company mission
To help others set their families up for success.
Role
Who you are
- The ideal candidate will possess a mix of Strategy, Analytics, and Operations background. They will have demonstrated experience providing strong business analytics, and delivering on projects of all sizes. They must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities
- Start-up mentality. Desire to roll-up your sleeves, and problem-solve
- BA / BS degree or equivalent practical experience
- 5+ years of experience in a business strategy (BizOps, management consulting, etc.), data science, or product management role
- Experience working with large datasets and using practical statistical analyses, including with SQL
- Demonstrated ability to lead complex projects end to end
- Outstanding executive-level verbal and written communication skills
- Passion for solving complex problems, and building scalable processes
- Uncanny ability to embrace ambiguity and see around the corners
- Impeccable attention to detail, follow-through, and resourcefulness
- Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
- Comfort working in a high growth, constantly changing environment
- Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements. We strongly encourage you to apply if you’re interested: we'd love to know how you can elevate our team with your unique experience!
What the job involves
- We are looking for someone to join our Business Operations team and help lead strategy and planning, develop new processes and operating cadences, enhance performance management and forecasting, and support key cross-functional initiatives
- Drive performance management and reporting to leadership across Ladder: you will be a hub for business data and communication, and act as the primary point of contact for product and performance data. When we over- or underperform, you’ll know why
- Develop new analytics and data processes: understand Ladder’s data processes and dashboards, work internally with engineering, data science, and other stakeholders to optimize
- Lead or program manage multiple strategic initiatives at any given point. Some examples include: drafting business cases for a new product idea, evaluating the impact of a change in our user funnel,, or strategizing to drive further monetization
- Prioritize and size initiatives: evaluate impact, resource requirements, and implementation timelines of initiatives
- Collaborate and coordinate cross-functionally: you will need to navigate across Ladder’s functions, and gather and analyze data from multiple sources to inform decision-making at all levels
- Build efficient processes and implement new systems: you will spot the highest priority business initiatives and improvement areas, and devise new processes or implement new systems to bring those to life
Our take
Ladder is a life insurance company whose primary aim is to simplify the process of acquiring life insurance. In the past, getting coverage for life insurance has been a lengthy and time-consuming affair, but with Ladder, applicants can answer a few questions and sign up on their phones.
Jamie, the CEO and co-founder, felt the life-changing impact of life insurance on his own family when he lost his father at a young age before struggling to get life insurance policies for himself as an adult.
Ladder will face stiff competition when traditional insurers undergo the digital transformation needed to join Ladder in offering five-minute life insurance policies via smartphone. However, Ladder's strong brand, technology-first approach, and early-mover advantage position it well to capture a meaningful share of this growing market.
Steph
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Oct 2021
$100m
SERIES D
Feb 2020
$37.5m
SERIES C
Total funding: $196.1m
Company benefits
- One-time stipend to support remote and hybrid work
- Recurring stipend to cover WFH costs
- 401k Match: Ladder matches your 401(k) contribution, dollar-for-dollar, up to 4% of your salary.
- Commuter Benefits: We offer a pre-tax transit account, as well as free employee parking.
- Catered Lunch: In-office employees get catered lunch every day from a variety of local restaurants.
- Ladder Fit: Ladder reimburses up to $50 per month for eligible wellness-related expenses.
- Baby Bonding: We offer 10 weeks paid leave when you welcome a new addition.
- Vacation: We encourage our employees to take time off so they can return relaxed and refreshed.
- Awesome Benefits: We offer medical, dental, vision, life, FSA, and short & long term disability.
Company HQ
Downtown North, Palo Alto, CA
Leadership
Jamie Hale
(Co-Founder & CEO)Previously a Founding Partner at Aldenwood Capital and Partner at Oak Hill Investment Management.
Laura Hale
(Co-Founder & CPO)Previously an Associate at Robert M. Bass and The Carlyle Group.
Salary benchmarks
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