Senior Manager of Site Reliability Engineering, Justworks
$235-270.3k
Business operations platform
Job no longer available
Business operations platform
1001+ employees
Job no longer available
$235-270.3k
1001+ employees
Company mission
Justworks' mission is to help entrepreneurs and businesses grow with confidence.
Role
Who you are
- 7+ years of experience in DevOps, SRE, or related roles, with a focus on cloud-based infrastructure
- 5+ years of experience in managing DevOps or SRE engineers
- Experience hiring top talent, building diverse and inclusive teams, foster a culture of a healthy work environment that is both supportive and challenging
- Knowledge of defining and monitoring system quality measures, including SLIs (Service-level Indicators), SLOs (Service-level Objectives), and Service-level Agreements (SLAs)
- Built tooling to improve the reliability of systems, automated remediation of issues, or improve scalability
- Hands-on experience collecting performance data, analyzing, troubleshooting, and tuning
- Experience delivering software designed for high concurrency, scalability, or availability
- Experience with containers and container orchestration tools (Docker, ECS, and Kubernetes)
- Experience with Kafka, MySQL, PostgreSQL, Elasticsearch, and/or Redis
What the job involves
- Lead a team of SRE professionals responsible for maintaining and executing technology programs to improve overall systems and services stability, availability, performance, and service monitoring across all of our platforms
- Design and implement innovative solutions that improve software development velocity, infrastructure resiliency, security, and data availability
- Recommend and facilitate implementation of infrastructure enhancements as required to maintain the performance of systems in response to business growth
- Establish and maintain Key Performance Indicators for the overall health of the service and build tools to exercise and evaluate KPIs
- Lead cross-functionally with other teams to surface common pain points, architect solutions, establish conventions and evangelize application development and operations best practices
- Partner with internal stakeholders to develop multi-year roadmaps influencing the direction and evolution of the operating environment and support protocols
- Build relationships with peers and stakeholders to foster cross-functional/team/department collaboration
- Manage and oversee proactive reviews and audits of production systems, issue triage and follow up
- Manage, scale, and grow a team of SRE professionals by setting performance goals and measuring deliverables to help recruit, source, interview and hire across the entire engineering team
- Cultivate team culture based on Justworks’ core values while growing, mentoring, and developing a team of talented SREs
- Provide guidance (both technical and non-technical) and support growth in SREs on the team and engineers across other teams
- Ensure accountability and drive engagement by creating an environment where people are motivated to do their best to help the team meet commitments and achieve goals/objectives
- Empower the engineering team to achieve a high level of technical productivity, reliability, and simplicity
- Create robust technical solutions for complex business challenges and improve team delivery through Agile practices; help define and communicate technical standards and best practices
- Enhance our testing, monitoring and continuous deployment infrastructure
- Perform other related duties as assigned
Our take
Justworks operates in an increasingly crowded space of all-in-one business operation suites, that include tools like human resources, payroll, employee management, benefits, and others that businesses critically need to operate as they scale.
Globally, human resource management has become an extremely fertile field, worth over $20 billion annually and predicted to grow to over $50 billion annually by 2030 - creating great opportunity for Justworks to continue to grow. The company is regarded as a market leader, but does see competition in the shape of Paychex Flex, Rippling, Paylocity, and TriNet, among others.
Solutions delivered by Justworks have proven to be extremely popular with SMEs, and this has not gone unnoticed by investors, with the company picking up exceptional amounts of funding. Justworks is known to have sights on going public, though action towards this end has been delayed until global mass-market conditions have settled from a period of volatility. However, the company's 2024 acquisition of the international employment-of-record (EOR) company Via is a promising sign of it's continued strength.
Steph
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Nov 2023
$16.9m
LATE VC
Jan 2020
$50m
SERIES E
Total funding: $159.9m
Company benefits
- Paid volunteer work.
- Paid parental leave.
- Work from home opportunities.
- Medical, dental, and vision insurance, plus access to One Medical, Kindbody, and Teladoc.
- Premium access to Headspace, ClassPass stipends, and webinars to support your overall wellness on topics like nutrition, budgeting, mindfulness, and more.
- All Justworks offers include equity, and Justworkers can continue to earn more over time with promotions and tenure.
- Extensive learning & development opportunities through workshops, ExecOnline, Udemy, and BetterUp coaching.
- Engineering Apprenticeship program that supports internal movement and growth
Company HQ
Fulton Ferry District, NY
Leadership
Isaac Oates
(Founder & Directive)Experience as a Senior Product Manager at Amazon before founding Adtuitive and serving as COO for a year. Left this position to spend 3 years as a VP at Etsy, before founding Justworks.
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