Enterprise Sales Director, CallMiner
EMEA
Conversation analytics for business
Job no longer available
Conversation analytics for business
201-500 employees
Job no longer available
201-500 employees
Company mission
To deliver the intelligence needed for businesses to drive better experiences and business decisions.
Role
Who you are
- Bachelor's degree or equivalent
- Minimum of 5 years quota carrying enterprise sales experience and proven track record in a SaaS business model
- Ability to communicate, present and influence at all levels of the organization, including executive and C-levels
- Demonstrated experience in Business Value/ ROI based selling
- Technical proficiency to quickly learn and present a SaaS based solution at a reasonable depth
- Proven ability to position products against competitors
- Excellent listening, negotiation and presentation skills
- You believe in team-based selling
- Experience selling data analytics solutions helpful
- Excellent communication and presentation skills
- Proficient in CRM systems
- Ability to travel as required
What the job involves
- Owning and hitting/exceeding sales targets
- Drive net-new revenue growth through new logo acquisition by owning the sales cycle from lead generation to closure
- Developing and executing strategic sales plan to achieve sales targets
- Identify potential customers and help build pipeline by utilizing different contact methods and working with your network, attending key trade shows and speaking engagements
- Partner with customers to understand their strategic goals and demonstrate how our solution will enable their achievement of these goals with quantifiable business value and ROI
- Build credibility and serve as a trusted advisor to guide prospects through the sales process
- Drive an enterprise level team-oriented sales process utilizing all available internal resources at the appropriate time in the buyer's journey
- Coordinate and orchestrate the strategic collaboration between the prospect and CallMiner's senior executives by proactively coordinating and facilitating those interactions
- Maintain comprehensive sales plans in our CRM to facilitate team selling and downstream customer onboarding, customer success and growth initiatives
Our take
To drive business results, these days it is necessary to gather insights from every available channel to help gain visibility in deal progression, design comprehensive training programs, and hence deliver more effective sales conversations. CallMiner supplies a customer conversation analytics platform that aims to do just this, enabling staff to improve their performance and deliver heightened customer experiences.
The platform automates the ability to listen to every customer interaction and provides analysis to find where improvements and optimizations to these interactions might be made. CallMiner has worked with conversation intelligence since beginning operations in 2002, and continually updates its offering, for example, with workforce intelligence capabilities.
CallMiner appears to be focusing on global expansion, as well as exploring new market segments such as fraud and robotic process automation. It was named a technology leader in the Quadrant Knowledge Solutions’ SPARK Matrix: Speech Analytics in 2023, and has partnered with Microsoft to enhance its AI capabilities to help meet the ever-evolving needs of its customers.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Jun 2022
$20m
LATE VC
Dec 2019
$75m
LATE VC
Total funding: $175.6m
Company benefits
- Company sponsored events and outings
- Fun work atmosphere, casual dress code
- Community involvement and volunteering
- Free coffee, snacks, and more when you're in the office
Company HQ
West End, Waltham, MA
Leadership
Jeff Gallino
(CEO)Jeff started their career with 7 years in the US Air Force, before working as a Project Manager at Born and Hitachi Practice Leader. They founded CallMiner in 2002.
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