IT Specialist, Turquoise Health
$100-115k
Offers company stock options
Healthcare price-transparency platform
Job no longer available
Healthcare price-transparency platform
101-200 employees
Job no longer available
$100-115k
Offers company stock options
101-200 employees
Company mission
To reduce the cost and complexity of healthcare by simplifying administration.
Role
Who you are
- 1 – 3+ years in an IT Support, Systems Admin, or People/service-related role
- Strong troubleshooting skills across Mac/Windows operating systems and SaaS tools
- Experience with device management and automation tools (e.g., Apple Business Manager, Jamf, Kandji)
- Knowledge of identity and access management, SSO, and endpoint compliance
- Strong written communication skills; ability to create clear, user-friendly documentation
- Comfort with cross-functional collaboration and training non-technical audiences
- Bonus: Experience with scripting or workflow automation tools (e.g., Rippling Workflows, Zapier)
- Bachelor’s degree OR equivalent experience/knowledge. We are happy to work with strong candidates with non-traditional educational backgrounds
What the job involves
- We’re looking for a proactive and detail-oriented IT Specialist to join our growing team. You’ll be the go-to expert for all things IT at Turquoise Health, ensuring that our employees have a predictable, seamless, and productive tech environment
- From resolving everyday operational issues to driving future-state innovation and automation, you’ll play a pivotal role in supporting and scaling our internal technology ecosystem
- Provide responsive support for hardware/software issues (laptops, peripherals, video conferencing, etc.)
- Manage laptop maintenance and coordinate repairs or replacements as needed
- Handle password resets and account unlocks across multiple platforms
- Deliver internal tool training and onboarding materials to ensure team productivity
- Draft, update, and maintain IT policies and how-to documentation
- Collaborate with People Team, Information Security, and leadership to align on compliance and clarity
- Maintain a central knowledge base of internal IT practices and processes
- Contribute to IT roadmapping and long-term technology strategy
- Research emerging tools and technologies that could improve efficiency or reduce costs
- Collaborate with cross-functional leaders on IT-related needs and improvements
- Experience in an environment with a change management program
- Manage the company’s IT asset inventory (laptops, peripherals, etc.)
- Ensure device and operating system compliance across the org
- Oversee software license usage, procurement, and renewals
- Lead software deployments across the company in collaboration with the People Team and Information Security
- Develop and maintain zero-touch deployment workflows and automation
- Build scalable provisioning systems to manage access control and user lifecycle
- Coordinate shipping, setup, and troubleshooting of IT Equipment for in-person company offsites and summits
- Manage AV tools and systems (ie. microphones, projectors, video conferencing, etc.) to ensure seamless hybrid experiences
- Provide on-site or remote support during live events to resolve technical issues quickly
- Partner with the People Team to anticipate technology needs and create playbooks for recurring events
Our take
Turquoise Health empowers patients to make informed care decisions through price transparency. By providing a platform for comparing prices across different hospitals, they allow consumers to compare healthcare costs the same way many search for a hotel or flights.
Regardless of new rules and legislation, the healthcare industry has continued to provide limited insight into exact costs of care. This keeps patients from understanding the price of care in advance, often resulting in surprise billing. Turquoise's platform makes it easier for hospitals and payers to comply with price transparency regulations, supporting patients to make the best decisions for their healthcare and their wallets.
The company has raised impressive funding which has already supported expansion of its platform and offerings. The newest injection of capital will go towards the launch of further transparent pricing workflows, bringing added value to its customer base of over 160 healthcare organizations.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jan 2024
$30m
SERIES B
May 2022
$20m
SERIES A
Total funding: $55.3m
Company benefits
- Comprehensive Health Coverage (Medical, Dental & Vision)
- Unlimited Paid Time Off
- 401K Matching
- Family Leave (Maternity, Paternity)
- Work From Home
- Stock Option Plan
- Monthly Wellness Benefit
- Annual Learning & Development
- Company-provided Equipment (Laptop, Mouse, Keyboard, Monitor)
Company HQ
Bankers Hill, San Diego, CA
Leadership
Chris Severn
(Co-Founder & CEO)Founder of Arcosta and Improv Bridge. Previously worked as a Project Manager for Triage Consulting Group.
Adam Geitgy
(Co-Founder & CTO)Co-Founder and former CTO for Tucuxi Software and previous Director of Software Engineering at Groupon.
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