Enterprise Solutions Engineer, Shopify

• Min 3 years of client-facing experience at the Enterprise level
• Min 3 years of experience in Solutions Engineering or Pre-sales Consulting
• Solid understanding of cloud-based technologies, SaaS and PaaS fundamentals
• Solid understanding of technical strategy as it relates to operating and growing commerce businesses
• A solutions mindset - our largest and most advanced merchants like to push the boundaries of commerce and will often custom build solutions to achieve their goals
• Passion to collaborate in a team-selling environment and share your expertise to help others learn
• Executive experience in consulting business & technical c-suite decision makers
• Strong troubleshooting and analytical skills combined with the desire to tackle challenges head-on
• A personable video conference presence with confidence and the ability to control the virtual room
• Strong time management and prioritization skills to support a number of opportunities, multiple concurrent client requests, and the ability to reprioritise on an ongoing basis
• The ability to thrive on change, work well as part of a team and as an individual contributor, as well as the flexibility to work locally, regionally and globally in a matrixed organization. We evolve at a rapid pace and things change quickly, sometimes even daily!
• Language skills are essential - we are looking for applicants who are comfortable doing business in both English and French

Desirable

• Partnering with Sales, our Enterprise Solutions teams work directly with prospective clients to help them develop, strategize, and drive their commerce strategies
• As a part of the Shopify Revenue team, the Enterprise Solutions Engineer role brings business value, technical aptitude, and product expertise
• If you are drawn to a constantly innovating product PaaS and to solutioning for technical and business challenges with prospective enterprises, this job is for you
• You will be part of the founding enterprise solutions engineering team, and have the unique opportunity to shape the enterprise commerce strategy of our biggest, coolest new clients and bring that unique perspective back to our product team
• Travel for customer on-site visits will be expected in the range of 15 - 25%