Junior Account Manager, Plum Guide
2-5 days a week in office
Building a marketplace of the world's best holiday homes
Job no longer available
Building a marketplace of the world's best holiday homes
21-100 employees
Job no longer available
2-5 days a week in office
21-100 employees
Company mission
Plum Guide is on a mission to build the definitive collection of the world’s best holiday homes.
Role
Who you are
- Minimum 2 years of professional experience, 1 year in an account manager or client success role
- Travel industry,marketplace sales, e-commerce or account considered a plus
- Proven track record of being able to effectively work a book of business and showing commercial success
- Excellent communication and presentation skills and ability to communicate effectively with clients via phone, email, and in-person across all levels of partner organisations
- Strong time management and prioritisation skills, with the ability to get things done in a complex and fast paced environment
- Pro-active, able to take responsibility / initiative and work independently
- Proven track record in building enduring and successful client relationships
- Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work
- A hustler, ultimately we are still a startup and things aren’t always perfect. We need someone that can identify solutions
- Salesforce proficiency is a plus
What the job involves
- Provide commercial support to our network of hosts
- Effectively prioritise and manage a portfolio of professional management companies and high value B2C hosts
- Support the supply team and head of account management in ad-hoc projects to drive an increase in sales
- Hold regular monthly review calls and QBRs with your partners
- Develop deep knowledge of your partners’ business and create value by identifying, clarifying and prioritising their needs
- Identify opportunities to scale efficiency across day to day tasks
- Collaborate with cross-functional teams to ensure client needs are being met
- Meet and exceed quarterly growth targets
Salary benchmarks
Our take
The Plum Guide pitches itself as the Michelin Guide for Homes. They seek out the very best holiday rental homes across multiple sources (e.g. Airbnb, private short-term lets etc.), vet them in person, and put them all in one place for people to book.
Their main differentiator is that they cut through the noise and select only the top 3% of properties in a given city. All of their homes are reviewed by a real person, which marks the property against 150 criteria (e.g. wifi, water pressure).
The Plum Guide competes primarily with the luxury hotel market and Airbnb, who are increasingly targeting more affluent customers with the release of Airbnb Luxe. It will be important for The Plum Guide to maintain super high quality and build their brand/reputation to grow their share in the market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Feb 2022
$23m
LATE VC
Oct 2021
$11m
LATE VC
Total funding: $80.2m
Company benefits
- Work from anywhere in the world for 4 weeks of the year
- Discount on Plum Guide stays for Family and Friends
- Early finish on Fridays (4:30pm)
- Cycle to work scheme
- Stock options
- Life assurance
- Maternity and paternity leave
- 25 days holiday (excl. bank holidays) + birthday off
- Health cashplan
- Hybrid remote working (Work from home 3 days a week)
- Ability to buy and sell up to 5 days holiday
- Breakfast & snacks provided everyday
Company HQ
Angel, London, UK
Leadership
Doron Meyassed
(CEO)Previously founded innovation agency firm Promise Communities (now C Space), which he grew to 140 people and ran for 10 years. Sold the business to Omnicom
Imran Arshed
(CTO)Previously built and developed large scale platforms for BBC, Bacardi and Russian Standard
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