Senior Platform Infrastructure Engineer, Braze
MongoDB
$172-306k
OTE
$154-275.4k
BASE
+ Equity grants of restricted stock (RSUs)
Customer engagement platform
Job no longer available
Customer engagement platform
1001+ employees
Job no longer available
$172-306k
OTE
$154-275.4k
BASE
+ Equity grants of restricted stock (RSUs)
1001+ employees
Company mission
To power lasting connections between consumers and brands they love.
Role
Who you are
- If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you
- 5+ years managing database platforms in production environments, with 2+ years specifically focused on MongoDB
- Hands-on expertise with Kubernetes, including deploying and managing stateful workloads
- Proven experience automating database operations using Infrastructure as Code (IaC) tools such as Terraform, Ansible, or Pulumi
- Deep understanding of MongoDB internals, including sharding, replica sets, and query optimization
- Proficiency in Kubernetes concepts like StatefulSets, Operators, and Persistent Volume Claims
- Strong knowledge of cloud services (AWS/GCP/Azure) and their storage integrations for MongoDB workloads
- Familiarity with monitoring and logging tools tailored to databases (e.g., Prometheus, MongoDB Atlas monitoring)
- Dedicated to building robust, scalable, and self-serviceable MongoDB systems that empower developers and reduce operational complexity
- Committed to collaboration, documentation, and knowledge-sharing across remote, global teams
- Proactive in seeking out ways to improve MongoDB performance, reliability, and automation
- Focused on delivering value quickly to internal stakeholders while maintaining operational excellence
What the job involves
- Platform Infrastructure Engineers (PIEs) specializing in MongoDB are responsible for managing, maintaining, and evolving the infrastructure required to run MongoDB at scale on Kubernetes
- PIEs ensure that MongoDB operates as a reliable, performant, and developer-friendly service, enabling seamless integration with applications and supporting Braze’s massive data operations
- They apply sound engineering principles, operational discipline, and advanced automation to build and maintain the core infrastructure for MongoDB, ensuring it supports Braze’s 3.3 billion monthly active users and the hundreds of billions of data points processed every month
- PIEs collaborate with other engineering teams to make MongoDB scalable, self-serviceable, and aligned with Braze’s broader platform goals
- Build, optimize, and manage MongoDB clusters on Kubernetes, ensuring they meet scalability, availability, and performance requirements
- Develop automation frameworks for provisioning, upgrading, scaling, and maintaining MongoDB clusters
- Design architectures that support seamless MongoDB operations, including multi-region deployments, sharded clusters, and replica sets
- Create and optimize storage configurations, resource allocation, and networking to ensure the highest MongoDB performance
- Implement high-availability strategies for MongoDB, including automated failovers, backups, and disaster recovery
- Collaborate with database engineers, Platform Software Engineers, and product teams to define and achieve Service Level Objectives (SLOs) for MongoDB performance and reliability
- Continuously monitor MongoDB systems using tools like Prometheus, Grafana, and database-specific observability solutions to identify and address performance bottlenecks proactively
- Be part of a PagerDuty rotation to respond to MongoDB-related incidents, minimizing downtime and impact on the business
- Conduct root cause analyses for MongoDB failures and implement preventive measures to improve resilience
- Develop and maintain playbooks for incident response and recovery, ensuring the team is equipped to handle any MongoDB-related challenges
- Partner with other teams to integrate MongoDB as a self-service platform, reducing the need for manual intervention
- Share expertise through documentation, training, and mentoring to empower the broader engineering organization
- Contribute to a culture of operational excellence by creating robust standards and best practices for running MongoDB on Kubernetes
- Continuously evaluate emerging tools and technologies for managing MongoDB and Kubernetes, integrating them where appropriate
- Develop and implement self-healing mechanisms to minimize operational overhead and improve MongoDB uptime
- Automate manual processes, including scaling, maintenance, upgrades, and cluster health checks, to improve efficiency and reduce human error
Our take
Braze was founded out of an opportunity to build a company in the mobile space, inspired by the success of Android. This decision was driven by the belief that technology can help build stronger and more valuable relationships between brands and customers. It is now a leading customer engagement platform that powers connections between consumers and the brands they love.
Braze does this by delivering messaging experiences through push notifications, apps, and emails, built specifically for today's always-connected customers. This replaces badly integrated tools and outdated databases, making customer relationships more personalised through cross-channel messaging, journey orchestration and AI-powered experimentation and optimisation. Through this, Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform.
As a venture-backed company, its clients now include Headspace, Canva, Max, Headspace, Domino's, Peloton and Depop. These clients use Braze to launch more effective messaging campaigns with less effort in the current mobile-first world. No doubt its placement on the 2024 US News Best Technology Companies To Work For list will draw in more talent, whilst its growth to 10 new offices across North America, APAC regions and Europe indicates promising growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
42% female employees
10% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Oct 2018
$80m
SERIES E
Aug 2017
$50m
SERIES D
Total funding: $182.7m
Company benefits
- Flexible Vacation Policy: Take the time you need to balance your work and life in the way that suits you best
- Equal Paid Family Services: We offer fertility benefits along with equal paid parental leave, so you can focus your energy on your growing family
- Retirement Planning: We support you as you plan for your future. Braze will begin matching contributions into our retirement plan on your first day of employment
- Equity Stake: We provide equity to full-time employees—regardless of role or tenure—so that when we grow and succeed, you do, too
- Learning & Development: We support your professional growth through formal career pathing, the Braze University learning platform, and tuition reimbursement
- Remote Availability: Braze fosters an environment that harmonizes the needs of the business and the needs of its employees
- Global Presence: Our global presence—10 cities and growing—provides opportunities to work and connect with top talent around the world
Company values
- Take Your Seat at the Table: Our community welcomes and respects your unique talents and perspective. Roll up your sleeves and join in - we’re building Braze together
- Don't Ignore Smoke: With constant vigilance, we help each other notice issues before smoke turns to fire. When others come to us, we celebrate the messenger and assist them however we can
- Shape the Future: We believe in the positive trajectory of change. We make investments, take calculated risks, and guide others down the path of our vision for the future
- Embrace Curiosity: We are explorers of details and new horizons. We embrace a growth mindset and pursue our curiosities to acquire new mastery and hone existing skills
- Seek the Truth: We combine intelligence with humility to challenge our assumptions and ask thoughtful questions. We make better decisions by deeply understanding our world
- Be a Human: Each of us contributes to the Braze culture through our individuality. We operate with integrity, and above all else, we are kind
Articles
Leadership
Bill Magnuson
(Co-Founder & CEO)Previously a Software Engineer at Google and Bridgewater Associates before co-founding Braze in 2011.
Jon Hyman
(Co-Founder & CTO)After graduating cum laude in Computer Science at Harvard, Jon joined Bridgewater Associates' Core Technology department and worked on the Forbes Technology Council before co-founding Braze.
Salary benchmarks
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Diversity, Equity & Inclusion at Braze
- Developing robust methods to track and measure representation data across different intersectionalities
- Expanding our presence at affinity events, including conferences, meet-ups and in-house gatherings
- Enhancing our manager training program to incorporate DEI-specific training within the curriculum
- Integrating DEI concepts into existing training, including new hire onboarding
- Launched a company-wide mentorship initiative, which aims to cultivate a richer employee experience and foster a sense of community throughout our workforce
- Enhancing recruiting efforts and manager training to embed inclusivity in our business processes
- Supporting 10 employee resource groups (ERGs) that represent diverse affinity groups and interests
- Organized the ERG Lead Summit, which facilitates the exchange of experiences, insights, and best practices among ERG Leaders
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