Deal Desk Specialist, Dotmatics
+ Equity
Scientific R&D software
Open for applications
Scientific R&D software
501-1000 employees
Open for applications
+ Equity
501-1000 employees
Company mission
To accelerate scientific innovation in order to make the world a healthier, cleaner, and safer place to live.
Role
Who you are
- We are looking for people who have 2-5 years of experience supporting projects and working with a sales team
- You'll have proven success in the Enterprise B2B SaaS industry working in Deal Desk, Finance, Sales Operations, or Pricing
- You'll also demonstrate a customer-focused, innovative, and problem-solving approach to deal execution
- Advanced proficiency in Microsoft Office and a working knowledge of Finance
- Experience in Direct and Channel Sales models, pricing strategies, and international business is a plus
- Familiarity with SFDC CPQ and other sales-related systems, including data enrichment tools, is preferred
- Strong communication, time management, and multitasking skills, especially during periods of high volume
- Ability to work extended schedules during month-end and quarter-end cycles
What the job involves
- Dotmatics is looking for a Deal Desk Specialist based remotely
- The Deal Desk Specialist will support key initiatives to improve the function and efficiency of global deal desk execution, from demand identification to delivery
- As a member of the Sales Support team, you will collaborate closely with the Global Sales team to ensure the deal approval process is followed and assist in the development of RFPs
- You will also act as a key point of contact between the sales team and executive reviewers
- Prepare, participate in, and document multiple weekly calls to review and assist in securing executive approval for deals in the deal desk pipeline
- Ensure the timely completion of critical approval actions, working in close alignment with the sales team
- Maintain and update the RFP response templates, including drafting specific responses when needed
- Work collaboratively with internal teams such as Legal, Finance, Pre-sales, and Sales Operations to ensure deals are executed efficiently and accurately
- Assist in maintaining the delegation of approval matrix to support various deal approval level requirements
- Support the sales leadership, services, and finance teams to help ensure that deals maintain financial rigor and meet margin thresholds
- Engage with the Sales Team to help accelerate deal velocity, track progress, and report using Dotmatics BI tools
- Assist in identifying risks and help manage change control processes for deals in progress
- Collaborate with sales, customer success, finance, and services to help maintain the foundational processes for a high-performing Deal Desk, ensuring smooth and quick review and closure of high-value customers
- Help optimize and manage the continuous deal pipeline by ensuring adherence to deal desk guidelines and contributing to process improvement initiatives
- Act as a collaborative partner to the sales organization and support functions to facilitate deal execution and approvals
- Support in streamlining deal processes and workflows
- Provide project support and facilitation throughout the deal desk process
- Contribute to the collection and analysis of deal-related data to assist in decision-making
Our take
Scientific breakthroughs require collaboration in research efforts, but the challenge of obtaining and using meaningful scientific data is generally a major choke point, delaying and even derailing projects that could otherwise have yielded major discoveries. Dotmatics was founded to solve this problem, providing a collaborative R&D platform that could keep up with the evolving data challenges facing research teams.
Dotmatics' platform connects and organizes disparate sources of scientific data for use in research work, and supplements this with a range of applications to allow for collaboration, reporting and improved workflows. Its solution is used by more than two million researchers worldwide and has been adopted by major firms such as Merck, Bristol Myers Squibb and Moderna.
Dotmatics is constantly improving its platform, forming partnerships and making strategic acquisitions to add further capabilities to its portfolio of services. It is currently focusing on developing the user experience of the platform, increasing the unification of its scientific tools with its core package, and improving its data processing and organising capabilities.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Dec 2021
$95m
LATE VC
Total funding: $95m
Company values
- Science Driven: We fuel discovery for scientists, by scientists
- Customer Centric: We act with curiosity to solve for the customer
- Better Together: Our employees and solutions, together will achieve more for science
Company HQ
Bulfinch Triangle Historic District, Boston, MA
Articles
Leadership
Thomas Swalla
(CEO, not founder)Previously served as CEO at GraphPad, Student Brands, and Duel Commerce.
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