Senior Strategic Operations Manager, Mudflap
$137-185k
Office located in Palo Alto, CA
Fuel discounts for truck drivers
Job no longer available
Fuel discounts for truck drivers
101-200 employees
Job no longer available
$137-185k
Office located in Palo Alto, CA
101-200 employees
Company mission
Mudflap's mission is to change a $1 trillion industry for the better.
Role
Who you are
- 4+ years of experience in tech operations, project management, and/or business analytics roles
- Analytical skills: you can develop actionable insights from complex data. You have experience with data analysis, data manipulation, and data visualization tools. You are highly proficient in Excel/Sheets and SQL. Experience with Tableau, Python or similar is a plus
- Process Champion: you have experience implementing end-to-end workflows and processes from scratch for new, future products and existing operations
- Operations-minded: you find a way to get the function done and prioritize streamlining and improving processes
- Collaboration: you are a strong cross-functional leader, effective at managing multiple internal and external teams towards business goals
- Communication skills: you can communicate complicated insights and arguments both verbally and in writing
What the job involves
- As a Sr. Strategic Operations Manager, you will ensure that Mudflap’s operations are running efficiently, with world class customer experiences, and develop strategies for Mudflap’s future products
- The Sr. Strategic Operations Manager is a cross-functional leader that leads different teams and products at Mudflap. They are a versatile operations generalist who can dive into their own analysis to drive business insights, optimize non-product functions, drive forward new product offerings and/or growth and position others for success with a program management approach
- Develop Risk & Support strategies, partnering with internal teams, to strengthen our network and improve the experience for drivers and merchants
- Identify, own and publish operational OKRs and KPIs, which will drive positive engagement and usage across Mudflap
- Leverage data and analysis to develop growth strategies and execution plans to optimize Mudflap functions and address business problems
- Develop and lead GTM program for new product lines or initiatives, including managing external vendor relationships, evaluating business applications, and developing processes for onboarding and support
- Lead cross-functional teams to scale operations, optimize organizational structures, and improve operational workflows and processes
- Assess current tools and systems to identify operational gaps. Determine need for new tools and lead their implementation
- Present recommendations and results to management and key decision-makers
Our take
Owner-operators make up 9% of the truckers on the road, in other words 680,000 small businesses forming the backbone of the U.S’s crucial trucking industry. However, only big fleets get major fuel discounts because they have large gallon volumes, leaving these self-employed truckers to pay full price.
Mudflap is bringing those savings to owner-operators & small fleets. When drivers sign up for the app, they join tens of thousands of users which Mudflap then leverages to drive sales for truck stops which offer discounts on fuel in return. It’s a smart model which massively simplifies the process for earning discounts compared to the old route of a fuel card which requires a credit check.
Stop managers could be sceptical about working with mobile payments in return for a promise of increased demand. However, the company provides its entire network with a Mudflap tablet through which to handle all payment transactions within the network, making it easy for whoever is behind the counter.
Steph
Company Specialist at Welcome to the Jungle
Insights
52% employee growth in 12 months
Company
Company benefits
- A flexible, remote-first company
- A team of talented individuals on a mission to change a $1 trillion industry for the better
- A high bar for quality and commitment to self-improvement
- An open mind to new ideas and methodologies
- Opportunities and support for massive career growth
Company HQ
Palo Alto, CA
Leadership
Sharon Yapp
(Head of Product)Previously Director of Product Management at Trip.com, Zinio, Care.com, and Trucker Path.
Sanjay Desai
(CEO)Previously Chief Product Officer at Klout and Trucker Path. Was also CEO of SchoolTube.
Salary benchmarks
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