Director of Operations, Super Annotate

• 7+ years of operations, business operations, revenue operations, or related operational leadership experience
• Prior experience managing teams and developing people leaders (this is not a first-time manager role)
• Strong operational leadership experience in high-growth or fast-paced environments
• Experience supporting or owning operational processes related to RevOps, Sales Ops, commercial operations and commercial contract reviews
• Proven ability to independently manage day-to-day operations while balancing strategic priorities
• Strong cross-functional leadership and stakeholder management skills
• Excellent organizational, analytical, and problem-solving capabilities
• Comfortable operating with ambiguity and building structure in evolving environments
• Strong attention to detail, follow-through, and operational judgment
• Experience leading operational improvements and scaling processes across teams

Desirable

• As Director of Operations, you will serve as a key operational leader responsible for managing and improving the company’s day-to-day operations during a period of rapid growth and increasing organizational complexity
• Reporting directly to the COO, you’ll work across teams to improve coordination, drive accountability, and ensure operational processes run effectively across the business
• This is a highly hands-on role focused on operational execution, process management, and cross-functional support
• You’ll oversee critical operational functions spanning IT, Information Security, Customer Success, Technical Support, Marketing Operations, Facilities, and operational support related to legal and commercial processes
• You’ll lead and support a growing operations team while helping establish the structure, workflows, and communication processes needed for teams to operate efficiently in a fast-moving environment
• This is a high-visibility opportunity for an experienced operator who thrives in lean, high-growth environments and enjoys building scalable processes that directly impact company performance
• Partner closely with executive leadership to improve operational execution, accountability and organizational scale
• Oversee day-to-day business operations across multiple cross-functional areas including business operations, customer success, marketing, tech support, IT, InfoSec and facilities
• Build and improve scalable operational processes, workflows, and accountability systems across the organization
• Support operational coordination tied to contracts, legal processes, commercial operations, and cross-functional execution
• Lead, mentor, and develop a multidisciplinary global operations team, including managers and individual contributors
• Drive organizational prioritization and improve operational efficiency in a lean, fast-moving environment
• Partner with leadership to support aggressive company growth targets and evolving customer needs
• Use data and operational insights to identify opportunities, solve problems, and improve business performance
• Help establish clear operational structure and communication processes that enable teams to execute effectively in a fast-paced environment