Staff Software Engineer, Twilio

$167.8-246.7k

Salary is applicable to California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State candidates only and may vary on further locations

AWS

Python

Scala

Java

Kafka

Hadoop

Spark

Senior and Expert level

Remote from US

More information about location

Cloud communications software

Be an early applicant

Cloud communications software

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Be an early applicant

$167.8-246.7k

AWS

Python

Scala

Java

Kafka

Hadoop

Spark

Senior and Expert level

Remote from US

More information about location

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Company mission

To enable innovators across every industry - from emerging leaders to the world’s largest organisations - to reinvent how companies engage with their customers.

Job

Company

Role

Who you are

The ideal candidate will have deep expertise in data systems, strong leadership skills, and a proven track record of delivering complex data projects at scale
Bachelor's or Master's degree in Computer Science, Engineering, or a related field
8+ years of experience in software development, or a related field
Proven track record of architecting and delivering complex data projects at scale, with a deep understanding of data infrastructure and distributed systems
Expertise in big data technologies such as Hadoop, Spark, Kafka, and other distributed computing systems
Experience designing, building, and operating large-scale systems using AWS technologies
Proficiency in programming languages such as Python, Java, or Scala, with strong problem-solving skills and attention to detail
Experience designing or working with Data Lakehouse architectures, including hands-on experience with Hudi, Iceberg, or Delta data formats
Excellent communication and collaboration skills, with the ability to influence technical decisions and drive alignment across teams
Strong leadership skills, with a track record of mentoring and developing junior engineers
Demonstrated ability to thrive in a fast-paced, dynamic environment and deliver results under tight timelines

Desirable

Contributions to OSS projects is a bonus
Familiarity with data modeling, data warehousing, and ETL processes is a plus

What the job involves

We are seeking an experienced Staff Engineer to join our Data Substrate team
In this role, you will be responsible for architecting scalable and reliable data solutions, collaborating closely with cross-functional partners driving technical innovation, and mentoring a team of talented engineers
Serve as a subject matter expert in distributed systems, data technologies, with strong software engineering skills
Architect and implement scalable and efficient data systems, storage solutions, and processing frameworks using state-of-the-art technologies
Drive technical innovation and research to stay at the forefront of emerging data technologies and best practices
Mentor and coach a team of talented engineers, fostering a culture of technical excellence, collaboration, and continuous learning
Collaborate closely with cross-functional teams to understand business requirements and translate them into scalable and efficient technical solutions
Ensure data quality, integrity, and security throughout the data lifecycle, adhering to industry best practices and compliance standards

Application process

Applications for this role are intended to be accepted until August 30, 2025 but may change based on business needs

Our take

Traditionally, it has been difficult for businesses to establish communications systems in-house. Twilio was founded from frustration with this expensive and cumbersome process, providing easy-to-use APIs to let businesses send and receive telephone and text communications.

From these beginnings, the company has expanded through acquisitions and product development to provide a suite of services around market data and customer engagement. It is now a market leader in this space, and has developed a customer base of more than 150,000 businesses including enterprise brands such as Deliveroo, Duolingo and Toyota.

With that said, aggressive expansion and lack of maturity in some of its products has impacted the company's efficiency, and like many of its peers it has been forced to restructure heavily to remain competitive. Coming out of this restructuring, the company will focus on profitability, streamlining decision making and R&D to put itself in good stead for future success.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

35% employee growth in 12 months

Glassdoor (3.7)

Company

Funding (last 2 of 6 rounds)

Jul 2015

$130m

SERIES E

Jun 2013

$70m

SERIES D

Total funding: $250.7m

Company benefits

Generous annual time off in all countries
Comprehensive health programs
Programs to help our employees plan for their retirement needs
Generous maternity, paternity, and adoption leaves, as well as family medical care leave
Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
Variety of snacks, drinks, and catered meals in each of our locations
Work from home opportunities

Company HQ

Financial District, San Francisco, CA

Leadership

Khozema Shipchandler

(CEO, not founder)

Has been at the company since 2018, beginning as CFO then working as COO, President of Communications then CEO. Prior to this, spent 20 years at GE, ultimately as CCO of GE Digital.

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