Assistant Vice President Global Partner Lead, ServiceNow

• The ideal candidate will have significant experience operating at the senior executive levels and have a solid understanding of the GSI’s business model
• A high business acumen is a must with the ability to translate how ServiceNow’s technology platform can enable the GSI’s go-to-market service offerings
• A high-energy candidate with diverse skill sets such as executive relationship building, strategy and business development, negotiation, problem solving and communications and who can operate at the executive levels should apply
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
• Excellent instincts and proven ability to interface
• Excellent instincts and proven ability to interface at Senior and C-levels with ease
• Global virtual team management experiences
• Holds self and others accountable to meet commitments
• Has developed multi-year strategic plans on a global scale
• A good understanding of the partner’s operating model
• Superior relationship building skills across internal and partner stakeholders
• Excellent executive communication and presentation skills
• Proven track record of exceeding performance objectives even in difficult situations
• Diligent at measuring and communicating progress to achieve targeted business results, identifying obstacles and associated remediation plans
• Experience and success operating within the Enterprise software market
• Fast paced, high growth company experience
• High business acumen with a sales, marketing, and solution development mindset
• Capable of performing and leading in a virtual and matrixed team environment
• Negotiation and conflict resolution skills
• Strategic mindset to see ahead to future possibilities and translate them into breakthrough strategies
• 10+ years in Global System Integrator alliance management or business development role within the enterprise software ecosystem
• Proficient with Microsoft Office productivity tools
• Bachelor’s Degree or equivalent, MBA a plus

• ServiceNow’s Global Partnerships & Channels organization is a key strategic pillar for the organization’s growth engine
• ServiceNow has become a strong partner with GSIs where both organizations are focused on accelerating ‘business value’ for our client's digital transformation initiatives
• We are looking for a dynamic senior leader that thrives in a fast pace working environment and can play an integral role in leading a team to manage and grow ServiceNow’s DXC relationship across the breadth of the DXC ecosystem
• Fulfilling this role means you will be managing the global relationship, strategy development and execution, and go-to-market functions for our GSI relationship
• A successful leader enables cross collaboration between ServiceNow and the GSI that accelerates our joint position within the market
• In this role you will develop and execute a multi-year global strategic joint business plan that drives all aspects of the partner relationship including: long and short term targets and priority alignment for both the Sell With and Sell Through motions, executive interlocks, business and relationship development, understanding partner and client priorities, and the ability to champion ServiceNow within and beyond the partner alliances team
• Lead a global team that consistently exceeds performance targets across multiple countries and time zones
• Presents and promotes ServiceNow’s value proposition and capabilities that enables the partner to build a profitable ServiceNow business. Accelerate Services innovation in targeted industries via compelling ‘Use Cases’
• Achieve financial targets as set out for the key Sell With and Sell Through motions
• Manage all relationship interlocks: executive, product development, marketing, and delivery
• Manage all facets of our joint GTM motions and pursuit activities and coordinate internal resources as required to deliver successfully (e.g., Marketing, Training)
• Ensure operational rigor including internal and external QBRs, senior executive alignment (e.g., CEO to CEO engagements) and C-suite updates
• Develop and execute joint solution development plans with emphasis on targeted industry markets. Work strategically to identify new industry and market use cases
• Regular communications that promotes the success of the partnership
• Lead regular business performance / relationship reviews with senior management
• Build and maintain activity and performance reports and dashboard

• Commuter benefits
• Annual learning stipends
• Work from home opportunities
• Generous family leave
• Matched donations
• Flexible PTO
• 401(k) matching
• Paid volunteer time

Total funding: $83.8m

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.