People Analytics & Programs Lead, Cityblock Health
$120-150k
This role is eligible for participation in the company’s equity program
Healthcare for underserved communities
Open for applications
Healthcare for underserved communities
501-1000 employees
Open for applications
$120-150k
This role is eligible for participation in the company’s equity program
501-1000 employees
Company mission
Cityblock's mission is to reduce costs, improve the experience and the quality of care, and transform the health of communities.
Role
Who you are
- Bachelor's Degree
- 6+ years of experience in business analysis or a related field, with a strong focus on HR systems and data optimization
- 6+ years of experience in end-to-end program management
- Expertise in Workday, including building and implementing HR metrics, reporting, and dashboards
- Experience developing and maintaining metrics and dashboards
- Proven ability to analyze complex HR data, identify trends, and generate actionable insights
- Strong program management skills, with the ability to manage multiple projects concurrently and meet deadlines
- Experience working with cross-functional teams, including Technology, HR, Operations, and Change Management
- Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels and package and deliver presentations at all levels
- Excellent strategic roadmapping and prioritization capabilities
- Strong problem-solving skills and a continuous improvement mindset
- Ability to navigate ambiguity and drive results in a fast-paced, dynamic environment
- Certification or experience with project management methodologies (e.g., PMP, Agile)
- Experience in Organizational Effectiveness or Change Management is a plus
- A data-driven mindset with experience in advanced analytics tools and techniques
- Cityblock requires those hired into this position to provide proof that they have received the COVID-19 vaccine
What the job involves
- We are seeking a dynamic and results-driven Lead, People Analytics & Programs to drive HR optimization initiatives within our organization
- This individual will be responsible for building and implementing advanced metrics within Workday, delivering data-driven insights, and identifying key trends, hotspots, and themes that inform strategic decision-making
- In addition to driving the development of smart metrics, this role will oversee the end-to-end program management of HR initiatives, working closely with cross-functional leaders to ensure effective execution
- Design, build, and implement sophisticated HR metrics in Workday, tailored to support organizational objectives
- Analyze HR data to uncover trends, hotspots, and emerging themes that impact business performance
- Develop and evolve key performance indicators (KPIs) that measure the success and effectiveness of HR processes and initiatives
- Partner with key stakeholders to ensure metrics align with business needs and drive actionable insights
- Lead the end-to-end program management for HR optimization projects, ensuring timely delivery and alignment with business priorities
- Collaborate with the Director of Technology and Systems, Business Strategy Operations Lead, and Organizational Effectiveness/Change Management teams to drive cross-functional initiatives
- Develop comprehensive project plans, define milestones, and track progress against deadlines
- Provide leadership and guidance to ensure that all HR optimization initiatives are well-executed and achieve desired outcomes
- Build strong working relationships with cross-functional teams across HR, Technology, and Operations
- Act as a liaison between People teams and other business units to ensure alignment and integration of HR metrics and programs
- Provide regular updates to leadership on program status, key insights, and any emerging trends or issues
- Proactively identify areas for process optimization within HR systems and workflows
- Lead initiatives to evolve and refine HR metrics and reporting capabilities in Workday to ensure they remain aligned with evolving business needs
- Drive continuous improvement efforts by leveraging data and feedback from stakeholders to enhance program effectiveness and efficiency
- Cityblock requires those hired into this position to provide proof that they have received the COVID-19 vaccine
Our take
Cityblock Health partners with local health insurance providers and professional health practitioners to bring better healthcare to marginalized populations in the US with complex, unmet needs.
While there’s been a groundswell of startups in healthcare, and in particular the value based healthcare space, Cityblock Health sets itself apart through its focus on underserved communities in the US, rather than the wealthy. In doing so, it is helping to drive equity at a time when people need it most.
It has attracted impressive funding and expanded its services into new cities and states. The clear goal is to keep up the momentum, with the company publicly stating its aim to have 10 million members by 2030. Since investing its 2021 series C funding into the accelerated deployment of its community and value-based care model, it has opened a new office in Charlotte North Carolina.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Sep 2021
$400m
LATE VC
Mar 2021
$192m
SERIES C
Total funding: $915m
Company benefits
- Employee connectedness - Time to retreat and connect with teammates to shape our culture and set goals together
- Great health insurance - Comprehensive medical, mental health, dental, and vision coverage for employees and their families, including 12 free therapy or psychiatry sessions per year
- Financial savings - 401(k), HSA, FSA, and Commuter benefits to support you now and for the future
- Paid time off - Up to 9 weeks of paid time off, including vacation, sick & safe time, and holidays
- Parental leave - Up to 16 weeks of paid leave for new parents, and a flexible work culture for everyone, including parents
- Learning and development - Access to LinkedIn Learning and weekly professional development classes, with reimbursement for clinical CEUs
Company values
- Put Members First - We have the privilege of working in the service of our members. Every decision and every action we take is grounded in earning your trust. We keep our promises and ensure our care teams can always provide you with radically better care—each and every time you need us.
- Aim for Understanding - We practice clear and supportive communication to earn trust and foster collaboration. We actively listen, we say what we mean, and always seek to understand each other’s perspectives as we share ideas and work together.
- Be All In - We show up—for ourselves, for each other, and for our members. We embrace accountability to make real change happen. We think big, we act boldly, and we add value. We know we can only move forward if we move forward together.
Company HQ
Dumbo, NY
Articles
Leadership
Toyin Ajayi
(CEO)Board certified physician. Served as President of Cityblock in 2017, becoming CEO in 2022. Previously served as Chief Medical Officer at Commonwealth Care Alliance (CCA), as well as Chief Health Officer at Sidewalk Labs.
Bay Gross
(CPO)Previously worked in Product & Incubation at Sidewalk Labs, as well as in Product Management at Google.
Iyah Romm
(Board Member)Previously Entrepreneur in Residence at Sidewalk Labs, CTO at Commonwealth Care Alliance, Director of Policy at Health Policy Commission and Special Advisor to the Commissioner at the Massachusetts Department of Public Health.
Diversity, Equity & Inclusion at Cityblock Health
- To shape the future of health care, we believe that change starts from within. We therefore, not just call for diversity—we insist on it. We value inclusion, respect each other’s differences, thrive on creativity and collaboration. And we will always, always, fight for equality
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