Senior Director of Product Operations, CommerceIQ
$215-323k
Salary dependent on location + Stock options
Machine learning and automation platform
Open for applications
Machine learning and automation platform
501-1000 employees
Open for applications
$215-323k
Salary dependent on location + Stock options
501-1000 employees
Company mission
CommerceIQ's mission is to empower brands to move from analog to algorithms.
Role
Who you are
- 8-10+ years of overall experience, constituting a mix of Engineering with Product Operations, Program Management, or another tech function
- 3-4+ years of experience as a people manager at a B2B SaaS company
- Experience with end to end product lifecycle, from planning to delivery and with new product introduction
- Experience overseeing roadmap strategy and definition
- Business acumen and comfort with financial data
- Experience with data analysis tools and development management tools
- Experience working with various geographic locations
- Experience managing programs across cross functional teams, building processes, and coordinating release schedules
Desirable
- 4+ years of software development experience
- Commerce domain experience
What the job involves
- The Director of Product Operations will bring together teams across CIQ’s functions to help our product team plan well, build with quality, and execute optimally
- You will be part of the product and technology leadership group, and your team will closely work with the Chief Product and Technology Officer, bringing solid business sense and sound judgment, and working effectively across organizational lines
- This role includes components of strategy (e.g. annual business plans), operations (e.g. running the cadence of product and engineering, monitoring their results, and connecting the operating lines between our functions via solid product processes), and communications
- In this role, you will interface with product and engineering leaders and take a data-driven approach to business, product strategy, and engineering, with the goal of driving product planning, product execution, GM optimization, and product led growth
- Develop strategic analysis, working with leadership and the Product Management and Engineering teams, including GM analysis and product led growth
- Define and track key product/engineering/business metrics/KPIs, drive product and engineering execution, lead monthly and quarterly business reviews
- Deliver data, analytics, and insights in strategic initiatives for the Product team that helps leadership with critical decision-making
- Run product process initiatives and contracting of Product technology partners
- Coach and mentor your direct reports (currently 2) to foster a supportive culture of collaboration and delivery to high standards
- Get support and mentorship from principal and senior leadership
- Lead cross-functional project teams in structuring and executing analyses needed to develop recommendations, and communicate findings to senior management
- Bring in and incorporate industry best practices into the Product Operations group
- Cross-functional collaboration: Work closely with product managers, engineers, and other stakeholders to ensure effective execution of product initiatives and support other functions initiatives
Our take
CommerceIQ is an omnichannel eCommerce management platform that leverages machine learning, analytics and automation to increase user sales. By deriving and aggregating in-depth insights from sales, marketing, and competitor intelligence data, its software then generates recommendations and automates actions to fuel growth.
Having started out primarily on Amazon where it’s now an Advertising Partner - partially due to CEO Guru Hariharan’s previous with the online retail giant - the company has since expanded to cover Instacart, Target and Walmart, and has recorded exponential growth in recent years, with both revenue and customers doubling in 2021. Kellogg’s, Nestle, Colgate and Whirlpool are all customers, a fact which would have contributed to a recent investment boost.
Not long ago, CommerceIQ joined the unicorn club and is investing its 2022 capital into accelerating the development of its unified retail eCommerce management platform. With the worldwide eCommerce growth expected to hit $7.4 trillion by 2025, and the company’s position as an aid for legacy companies rather than a disruptor, further success looks increasingly likely.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Mar 2022
$115m
SERIES D
Jun 2021
$60m
SERIES C
Total funding: $195.5m
Company benefits
- Learning & Development - Growth is important. That’s why we provide a dedicated learning budget to support your growth and development
- Competitive Pay - Come join our team and you’ll receive a generous benefit package that takes care of your family and you, including Medical, Vision, and Dental insurance, a 401K and more
- Equity - At CommerceIQ, you’ll have skin in the game with our equity awards. When we win, you win
- Unlimited PTO - We believe in creating an environment that helps you be your absolute best, whether it means taking a break to climb Mt. Rainier or pampering yourself on a cruise
- Work/Life Balance - Every last Friday of the month is off! We know there is a time to work and there is a time to leave work behind. At CommerceIQ, we offer flexible hours
Company values
- Customer Obsession - We delight in bringing value to our customers, helping them transform and focus on what matters most – even if that means challenging them in order to arrive at the best outcome
- Take Ownership & Deliver Results - We do not get stuck in analysis paralysis. We make decisions quickly even with imperfect data. We move fast to capture the advantage of truly unique ideas and test, learn, fail fast, and innovate
- Dive Deep - We operate at all levels, stay connected to the details, audit frequently, and are skeptical when metrics and anecdotes differ. No task is beneath us
- Curiosity & Self Learning - We demonstrate a passion for learning and always seek to improve ourselves. We are curious about new possibilities and act to explore them
- Win as a Team - We are building a long-term company and how we work and play together matters. Teams that have fun together and trust each-other make each other stronger, and are capable of persevering through hard times
- Take Ownership and Deliver Results - We hire owners and we trust them to make the best decisions on behalf of our customers and the company. Owners do not need permission prior to taking action, but also know when to ask for help. Owners own successes and failures
Company HQ
Mountain View, CA
Articles
Leadership
Guru Hariharan
(CEO)Started out as a Researcher at IBM. Was Manager of Amazon Seller Services and Director and GM of Global Marketplace Experience at eBay.
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