Business Operation Lead, Motive

• 6+ years of relevant experience in banking, consulting or private equity combined with in-house experience at a SaaS company
• Recent experience at a hyper-growth and rapidly scaling SaaS company
• Recent Bachelor's degree required; MBA is a plus
• Advanced communication, presentation, and organization skills
• Executive presence and comfort communicating with the C-suite
• Exceptional spreadsheet / data management skills, SQL proficiency preferred
• Expert with Google Sheets & Excel, with the ability to build and create data & analytical models
• Intellectual curiosity supported by exceptional analytical skill
• Strong, demonstrated leadership capabilities
• Experience working on cross-functional projects with various stakeholders and a demonstrated expertise in managing such projects
• Able to work in ambiguous, fast paced, environments under tight and unpredictable timelines

Desirable

• Business Operations at Motive is a highly cross-functional group that is responsible for developing our go-to-market strategy, improving go-to-market efficiency, and ensuring that we are hitting our growth targets
• Develop go-to-market strategies by analyzing market trends, customer segmentation, and Motive’s competitive landscape. Collaborate with senior leaders to prioritize high-growth opportunities and drive strategic execution, ensuring alignment across all go-to-market functions
• Lead cross-functional initiatives that connect the dots across different functions and stakeholders. You will be the driving force behind high-impact, strategic initiatives that are critical to scaling our business by facilitating communication and collaboration between departments to ensure alignment and effective execution
• Create robust analytical models and dashboards to provide actionable insights into go-to-market and product performance. You will take a hands-on approach to proactively identify trends, opportunities, and risks, translating data into clear recommendations for optimizing commercial results
• Champion operational efficiency by continuously identifying and addressing process inefficiencies - you never stop asking “can we be doing this better?” Design and implement innovative solutions to streamline workflows, enhance productivity, and drive a culture of continuous improvement across the organization