Sales Operations Analyst, Wolters Kluwer

• 2 + years of experience in sales operations, revenue operations, or a similar analytical role supporting a B2B sales organization
• Hands-on proficiency with Salesforce or a comparable CRM, including report and dashboard building
• Strong Excel/analytics skills, with experience in a BI tool (e.g., Power BI) for reporting and data visualization
• A demonstrated ability to bring structure to ambiguous problems and to build trusted, repeatable reporting processes from scratch
• Clear, confident communication comfortable presenting data and insights directly to Sales leadership

Desirable

• We are building a Revenue Operations function from the ground up inside our EHS & ESG business unit which sells into Fortune 500 companies managing environmental and social regulatory reporting, process safety and operational risk, and environmental health exposure
• This role is the analytical backbone of that function: the person who turns scattered, inconsistent reporting into a single source of truth for how the go-to-market engine is performing
• Today, sales performance reporting is managed independently across Sales leaders using their own spreadsheets and definitions, territories and quotas are set without a consistent data-driven methodology, and CRM data quality gaps missing account hierarchy, duplicate records, incomplete fields undermine trust in the numbers
• This role owns fixing that: building the reporting infrastructure, cadence, and data stewardship practices the business needs to manage revenue with confidence. If you enjoy bringing order and rigor to ambiguous, high-visibility problems, this role is for you
• Build and maintain a single source of truth for sales performance reporting, replacing today's fragmented, individually managed reporting with a consistent, trusted view
• Design and run the recurring revenue performance cadence pipeline, forecast, and bookings reviews in partnership with Sales leadership
• Develop dashboards and reporting aligned to the Lead-to-Revenue (L2R) KPI framework, supporting consistent, metric-driven decision-making across the go-to-market team
• Support territory design and account segmentation with a data-driven methodology, replacing ad hoc, inconsistently applied approaches
• Support quota-setting analysis grounded in market potential, account coverage, and historical performance data
• Own day-to-day data quality standards for the CRM account hierarchy integrity, duplicate resolution, and field completeness in partnership with Central IT and Divisional Operations
• Support account hierarchy implementation and enrichment tool adoption to close gaps in ICP and account-level data
• Maintain data stewardship practices aligned to the L2R framework so downstream reporting and forecasting can be trusted
• Partner closely with the RevOps Managers owning Top-of-Funnel and Pipeline-to-Bookings, the Sales Enablement Manager, and Divisional Sales Operations to keep reporting, data, and process aligned across the funnel
• Act as a trusted analytical partner to Sales leadership, surfacing insights that inform territory, quota, and pipeline decisions