Senior Product Designer, Progyny
Digital Member Experience
$145-155k
The salary above is for NYC-based applicants. + Company equity , Bonus program
More information about location
Fertility benefits management company
Job no longer available
Fertility benefits management company
501-1000 employees
Job no longer available
$145-155k
The salary above is for NYC-based applicants. + Company equity , Bonus program
More information about location
501-1000 employees
Company mission
To empower healthier, supported journeys through transformative fertility, family building and women’s health benefits.
Role
Who you are
- 7+ years of experience working in mobile and web product design
- Online portfolio demonstrating your UX design process, from user research, through design solutioning and refinement activities
- Bachelor’s or Master’s degree in design, Human-Computer Interaction, or equivalent professional experience
- Expert level Figma skills
- Experience leading structured ideation sessions (ex: IDEO models) with a focus on getting to plan
- Familiarity with user experience research models and where to apply pragmatically to inform delivery efforts (ex: Cooper personas, Heuristics evaluations, prototyping, etc.)
- Experience in analytic models for system/user impact effectiveness and applicability/limitations (A/B testing, conjoint analysis, NPS, TURF, etc.)
- Strong understanding of agile workflows, systems and tools (e.g. JIRA, Confluence, etc.)
- Excellent project management skills, taking ownership to prioritize projects and ensure deliverables are completed on time
- Strong communication skills and empathy, along with the ability to work independently
- Data driven and highly analytical
- Exceptional team player who embraces ambiguity and takes initiative to anticipate and solve problems
- Experience in continuous discovery habits
- Experience in the healthcare field (health insurance preferred)
- Branding and/or illustration skills desirable
What the job involves
- As Senior Product Designer, you will be responsible for researching our members' needs through user interviews, product metrics, and partnerships across Product, Data, Commercial Teams and Member Services
- You will translate customer-centered discoveries into intuitive, engaging designs, from journey maps/blueprints and low fidelity wireframes to polished visual designs
- Your mission is to help drive an exceptional member experience demonstrated by high member engagement, high product utilization, and strong user satisfaction leading to improved member outcomes
- Transform unmet user needs into successful product launches through solid research and intuitive and engaging design solutions
- Partner with Product and Design to conduct continuous discovery, and document member journeys to be shared and championed across the company
- Proactively raise ideas and propose designs with the goal of continuously elevating the digital experience
- Create low and high-fidelity mockups, applying user-centered principles
- Test designs with users to evaluate efficacy and usability prior to development
- Contribute to shared repositories of research findings and design rationales
- Collaborate with engineers to determine feasibility of designs, advocating for best practices while evaluating tradeoffs and ensuring a smooth flow of production work
- Maintain and evolve Progyny’s design system, ensuring all designs and components are consistent and easily accessible
- Work cross-functionally with data, member services and commercial teams to communicate design decisions and ensure design strategy aligns with overall company goals
- Stay current with new UX techniques and ensure designs decisions are based on industry best practices
Our take
Progyny stands at the forefront of fertility benefits management in the United States, reshaping the landscape of fertility and family-building benefits through its holistic approach that caters to employers, patients, and physicians alike. As the demand for fertility benefits surges amidst a competitive labour market, Progyny has experienced remarkable growth, boasting a client base exceeding 370 across 40 industries.
In a testament to its commitment to comprehensive care, Progyny has expanded its provider network to encompass reproductive urologists (RU), recognising the significance of male-factor infertility, which accounts for approximately one-third of infertility cases. This expansion extends coverage and accessibility to millions, underscoring Progyny's dedication to addressing diverse fertility needs.
Through its strategic expansions and unwavering dedication, Progyny continues to pioneer advancements in fertility and family-building benefits. By fostering inclusivity and providing unparalleled support, Progyny remains at the forefront of revolutionising reproductive healthcare, shaping a brighter future for individuals and families alike.
Steph
Company Specialist at Welcome to the Jungle
Insights
41% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2017
$5m
EARLY VC
May 2017
$10m
SERIES B
Total funding: $98.3m
Company benefits
- Family friendly benefits: Paid family and parental leave-, fertility and family building benefits (including egg freezing, IVF, and adoption support), family care fund and Parents’ Employee Resource Group
- Health, dental, vision and life insurance options for employees and family
- Free in-person, virtual and text-based mental health and wellness support
- Paid time off, including vacation, sick leave, personal days and summer flex time
- Company equity
- Bonus program
- 401(k) plan with company match
- Access to on-demand legal and financial advice
- Company social events
- Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office
Company HQ
Garment District, New York, NY
Leadership
Pete Anevski
(CEO)Held several other executive positions at the company, such as COO & CFO, before becoming CEO in 2022. Former Executive VP & CFO of WebMD.
Share this job
View 17 more jobs at Progyny