People Operations Specialist & Office Manager, Horizon3

• We’re looking for a People Operations Specialist & Office Manager who thrives in a fast-paced environment and is passionate about delivering an exceptional employee experience
• The ideal candidate is a proactive problem-solver with strong communication skills, adept at program management, and highly resourceful in navigating new or unique situations
• Ability to be in our new San Francisco office 5 days a week
• 2+ years of experience in People Operations, HR Generalist, Recruiting Operations, or Benefits Coordinator roles — ideally in a startup or fast-growing environment
• Hands-on experience with HR systems such as Rippling, Lattice, Ashby (ATS), Checkr, EasyLlama, Confluence, or similar tools
• Proactive, self-starter mentality — you love finding answers and solving problems before they surface with proven ability to prioritize effectively in a fast paced environment
• Strong written and verbal communication skills with ability to adapt to a variety of audiences
• Excellent organizational skills and attention to detail
• Ability to handle confidential information with discretion and professionalism

Desirable

• This role will be a key partner in scaling our Onboarding & Compliance programs while providing employee support across HR systems, benefits, and general People operations
• You’ll work closely with the People team to ensure smooth day-to-day operations and help us build scalable processes that support our growing global team
• Oversee daily office operations, ensuring a well-organized, efficient, and productive workplace by managing office supplies, facilities, vendor relationships, and administrative support functions
• Own and continuously improve the New Hire Onboarding Program — from pre-boarding through the first 90 days — ensuring a consistent, engaging, and compliant experience for all new hires
• Manage background checks, employment eligibility (I-9), and required documentation in ATS and HRIS systems with accuracy and compliance
• Partner cross-functionally with IT, Facilities, and Hiring Managers to deliver seamless onboarding logistics, including equipment, systems access, and team integration
• Manage onboarding content and programming, including presentations, onboarding documentation, and feedback loops to drive program improvements
• Administer compliance related employee training programs in our Learning Management System (LMS) – EasyLlama — including scheduling, creating learning journeys, and completion tracking/reporting
• Drive program management for the HR compliance portfolio conducting regular audits to support annual EEOC reporting, SOC II, CES, and other customer, state or regulatory requirements
• Serve as the first point of contact for employee inquiries via HR@ — addressing Tier 1 questions around benefits, policies, and systems
• Maintain and update employee records and HRIS (Rippling) workflow automations and report management. Support the team with employee lifecycle management
• Respond to unemployment claims and employment verification requests in a timely manner
• Manage SWAG fulfillment and gift card administration for recognizing employee life events, milestones, and company celebrations
• Proactively identify process gaps, suggest scalable solutions, and collaborate on People Ops projects and other duties as assigned
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee
• Duties, responsibilities, and activities may change at any time with or without notice

• In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation
• You will not be penalized for redacting or removing this information