Marketing Operations Manager, Okta

• This opportunity is ideal for someone who thrives in cross-functional environments, brings a critical eye to system design, and is passionate about making technology work smarter for the business
• 5+ years of experience in Marketing or Sales Technology/Operations
• 3+ years of hands-on Salesforce admin experience
• Experience translating business requirements into scalable technical solutions
• Strong problem-solving skills and attention to detail
• Excellent collaboration and communication skills with cross-functional teams

Desirable

• The Marketing Operations team sits at the core of Okta’s go-to-market strategy, enabling marketing performance through thoughtful systems, streamlined processes, and trusted data
• As part of the broader Marketing Data Operations and Technology group, the team drives operational excellence and optimizes the technologies and data flows that power our demand engine and marketing insights
• Reporting to the Director of Marketing Operations, this role will serve as the primary Salesforce product owner for the Marketing organization
• You’ll help maintain and optimize our Salesforce instance while partnering with teams across Marketing, Business Technology, and xDR Operations
• Serve as the Salesforce product owner for Marketing, overseeing the platform’s structure, permissions, and key objects
• Manage project work, enhancements, and documentation across areas like Lead, Contact, Campaign, and Custom Marketing Objects
• Partner with Business Technology to scope and prioritize Salesforce tickets and enhancement requests
• Own and manage SFDC MarTech packages, including version control and vendor coordination
• Collaborate with the Marketing Data team to ensure Salesforce supports marketing data collection and transfer
• Monitor integrations between Salesforce and key platforms like Marketo, Outreach, and 6sense
• Identify and address issues with data flows or system performance
• Create and maintain processes to reduce tech debt, improve security, and support audit compliance