Product Manager Growth & Retention, Sana Commerce
eCommerce solutions for Microsoft Dynamics and SAP
Job no longer available
eCommerce solutions for Microsoft Dynamics and SAP
201-500 employees
Job no longer available
201-500 employees
Company mission
To make our customers successful with ERP-integrated B2B eCommerce.
Role
Who you are
- 10+ years Product Management experience
- 5+ years B2B E-commerce experience and thought leadership
- 5+ years experience with managing seasoned product owners
- You have a customer centric approach and believe that an excellent customer experience is key for your success
- You know that success of our customers is reached through maximizing the value they deriver from their digital e-commerce solution
- You are an innovator and have an out of the box approach to challenges that reach beyond the product
- You are able to manage stakeholders well and unite them behind a vision. You are a strong builder of bridges
- You are an extremely quick learner
- You have outstanding analytical skills, and you can handle complex and technical subjects
- You like to satisfy our customers’ needs through regular product delivery
- You have excellent leadership and communication skills at all levels of the organization (commercial and technical)
What the job involves
- As Product Manager Growth & Retention, your primary driver is to help our customers grow their business, by driving sales to their existing customer base
- You will be the bridge between business and customer needs. You understand the business context from both our company as well as that of our customers
- With that knowledge you improve our product to help our customers grow their GMV, up- and cross sell, order value, and repeat order and retention rates
- You will do this based on quantitative and qualitative data you gather. With your vision and execution power, you extend the capabilities of our product in such a way that even the most complex scenarios can be served by configuration
- Product translation of business model to 3-5 year product vision and strategy
- Growth and Retention value streams and for commercial and functional outcome of delivered products
- Product life cycle across value streams in the context of product contribution to company strategy
- On strategical level (C-level) manages stakeholders for complete product, pro-actively using established communication channels
- Value delivered with combined value streams ($ or (internal) equivalent)
- Yearly vision and quarterly delivered strategy & roadmap for combined values treams
- Use your experience and knowledge to set and execute a market beating strategy for our e-commerce product
- Work together with the Product Managers to align the entire product portfolio in the pusuit of gaining market share
- Lead our team of E-commerce Product Owners in co-creating and executing the strategy
- Share the vision and strategy with our employees, partners, and customers via webinars and events globally
- Make sure we measure the usage and added value of the integrations and the success of all our customers
- You are successful when:
- Average GMV, # of repeat orders, and retention rates show significant growth
- Significant revenue growth for our target customers
- Significant increase in conversion rate throughout the B2B-buyers journey
- Significant growth of adoption of our commerce product
Our take
Sana Commerce is an eCommerce platform that integrates ERP (Enterprise Resource Planning) systems with online storefronts, allowing clients to manage their stores directly from their ERP. This real-time synchronisation of product and customer data eliminates manual data entry, reducing errors and letting businesses focus on growth.
as a certified SAP and Microsoft Gold Partner, Sana Commerce works with global partners to eliminate system silos and simplify eCommerce. The fully customisable platform is designed to meet clients' needs, making it easier for businesses to sell products online and build lasting customer relationships.
Sana has ambitious plans for the future, including continuing to expand its presence globally and further grow its customer base. With strong funding under the company's belt and customers in a wide range of industries, Sana is well-positioned to continue on its path as a leading eCommerce platform.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (1 round)
Jun 2013
$0.5m
SEED
Total funding: $0.5m
Company HQ
Spaanse Polder, Rotterdam, Netherlands
Articles
Leadership
Jan Kees de Jager
(Co-Founder)Previously the CFO and Member of the Management Board at KPN, also worked as a Strategic Partner at ISM eCompany and as a Chairperson at the Economic Board Zuid-Holland.
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