CRM Manager, Slice
$100-120k
Independent pizzeria technology platform
Be an early applicant
Independent pizzeria technology platform
501-1000 employees
Be an early applicant
$100-120k
501-1000 employees
Company mission
To empower independent pizzerias with the tech and services that power the big chains, to enable them to be in business for themselves, not by themselves.
Role
Who you are
- Get S*^t done mentality
- Customer obsessed
- Loves CRM, Lifecycle Marketing and all things tech
- Data driven & Analytical
- 4-5 years relevant experience creating incredible campaigns for incredible businesses
- Experience with Salesforce Marketing Cloud, Braze, and/ or Hubspot
- An eye for detail, accuracy, and the ability to convert a static design to HTML/CSS
- Experience creating responsive, adaptive, and fluid/hybrid emails
- Experience with AMPscript/Liquid Script and SQL
- A "no task is too small" mentality
What the job involves
- Slice needs an expert in CRM who can lead the design and implementation of acquisition, activation, and retention campaigns tailored to the specific needs and behaviors of pizzeria owners, emphasizing consistent strategies to ensure seamless experiences throughout every interaction.
- Someone who combines strategic ability and hands-on implementation, requiring both analytical skills and creative thinking. We are looking for someone who is obsessed with helping entrepreneurs thrive and obsessed with innovative lifecycle marketing
- Creation/execution of custom journeys and automated campaigns, catering to the entire pizzeria owner lifecycle: from initial interest, exploration/education, new customer onboarding, key product adoption and re-engagement initiatives
- Develop KPIs and metrics to measure the success of campaigns
- Analyze customer data and trends to inform business decisions and optimize initiatives
- Conduct A/B testing and implement improvements based on campaign performance
- Partner with sales, product marketing and creative to align CRM activities with broader business objectives
- Experiment, optimize and improve Slices marketing technology stack (example: SFMC, HubSpot, Braze, Chameleon, and Firebase etc.)
- Ensure all CRM databases are of the highest quality possible at all times
Application process
- Here’s what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1-2 weeks to complete and you’d be expected to start on a specific date
- Application
- 30 minute video call with recruiter
- 3 x 30 minute meetings with Director of B2B Marketing, Director of Consumer Growth, and Director of Product Marketing
- 45 minute presentation
- Offer!
Our take
Slice gives independent pizzerias easy access to the digital tools needed to run a successful business, from bespoke websites with online ordering capabilities to digital marketing and SEO service. According to Slice, pizzerias that use its services can expect both an increase in their online order value and in repeat customers.
The market for online food ordering is huge, with the likes of Grubhub, Deliveroo and Uber Eats controlling most of the market share. To differentiate itself, Slice has honed in on the popularity of pizza. It also provides extra services to its clients that can help them compete with successful chains, and charges a flat subscription fee in comparison to the high commission rates charged by most other platforms.
Slice works with thousands of independent pizzerias across the US, making it the country's largest pizza network. It has also been featured in Crunchbase's SMB Tech 50, a testament to its growth and popularity, and has hopes to continue this upward growth in the coming years.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
1% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2021
$40m
SERIES D
May 2020
$43m
SERIES C
Total funding: $116m
Company benefits
- Medical, dental & vision healthcare.
- Tools and days-off to promote mental health
- Annual stipend for personal development and growth
- Generous paid time-off and WFH policies
- Paid time off for ALL new parents
- Compensation for each referred hire
- Exciting, collaborative hackathons 4x/year
- Regular social and charitable events
- Endless pizza
Company values
- Collaboration
- Innovation
- Determination
Company HQ
Flatiron District, New York, NY
Articles
Leadership
Ilir Sela
(Founder & CEO)Founded Nerd Force in April 2003, working as CEO for 8 years. Then founded Slice to support their family's NYC pizzerias, and has served as CEO ever since.
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