Head of Operations, Mesa
+Equity
Homeowner membership platform
Be an early applicant
Homeowner membership platform
21-100 employees
Be an early applicant
+Equity
21-100 employees
Company mission
To make homeownership more affordable and rewarding.
Role
Who you are
- This position will require a strategic leader with experience scaling a hyper growth startup
- Proven experience (8-10+ years) in operations, with a leadership role at a high-growth startup or fast-paced organization
- Experience overseeing mortgage and card financial operations
- Strong leadership and team management skills, with the ability to inspire and lead a high-performing team
- Excellent communication, storytelling, and presentation skills
- Analytical mindset with the ability to leverage data to inform marketing strategies and decisions
What the job involves
- The Head of Operations will play a critical role in overseeing our day-to-day operations and ensuring operational alignment with our business strategy
- Reporting directly to the CEO, this role will be responsible for leading the execution of our strategy and oversee legal, compliance, people operations, and financial operations
- Strategic Leadership and Execution
- Collaborate with the CEO and executive team to refine and execute the company’s long-term strategic vision
- Lead cross-functional teams to ensure alignment between business objectives and operational strategies
- Establish KPIs and OKRs for operational excellence and scalability, monitor progress, and adjust strategies as necessary
- Financial Operations
- Oversee all core operations, including card and mortgage product lines, ensuring efficiency and compliance with industry standards
- Help us stand up and scale new financial products
- Drive operational processes for our card and mortgage business to ensure compliance, quality, and scalability
- People Operations
- Help us attract, retain, and engage world class talent
- Create a high performing culture based on our defined values
- Help us scale our team from 20 to 2000+ over the next few years
- Legal and Compliance
- Oversee the legal and compliance teams, ensuring all operations comply with relevant laws, regulations, and industry standards
- Stay abreast of evolving regulatory changes affecting mortgage and credit card operations, proactively adapting processes as needed
- Manage internal and external resources to mitigate legal and regulatory risks
Our take
Mesa is a mortgage fintech offering homeowners 1% cash back on mortgage payments and a rewards credit card tailored to home-related expenses. The card earns points on mortgage payments, utilities, repairs, groceries, and gas, providing more value on essential spending.
The card, issued by Celtic Bank, is not tied to the home and offers points that can be redeemed for cash back, travel, or applied toward mortgage payments. Mesa also plans to offer discounts on home improvement and big-box memberships to enhance its homeowners-focused rewards.
Despite challenges in the mortgage fintech market, Mesa has secured substantial funding. With its unique mix of mortgage loans and rewards, it's well-positioned for growth as it scales and brings more value to homeowners.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (1 round)
Sep 2024
$9.2m
SEED
Total funding: $9.2m
Company benefits
- 401k Retirement: Invest in your future with our 401(k) retirement plans
- Work Remotely: Enjoy our office space in the West Village of NYC, or work from anywhere with our flexible remote working policy
- Company Events: Participate in offsites, team activities, and guaranteed fun
- Health Insurance: Enjoy comprehensive healthcare coverage for medical, dental, and vision
- Equity: Share in our success with equity opportunities for all employees
- Dog Friendly: Bring your furry friend to work in our dog-friendly NYC office
Company values
- Put People First: Trust is our default mode; we prioritize our employees, customers, and partners, investing in each other
- Take Ownership: Own every challenge, make data-driven decisions, and always prioritize the company and customers' best interests
- Obsess over the Customer: We treat our customers like royalty, providing a 10x better experience than the competition
- Work with Speed: We have a bias towards action. Fail and win fast. Learn. Iterate
- Go Big or Go Home: We make bold bets and focus on impactful 10x opportunities
Company HQ
Congress Avenue Historic District, Austin, TX
Leadership
Kelley Halpin
(Co-Founder & CEO)Co-Founded AnyCreek and currently serves as an Advisor. They were previously an Advisor at Resio, and the Head of Growth at Paceline.
Salary benchmarks
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