Bilingual Customer Service Specialist, StockX

Spanish & English Speaker

Salary not provided
Junior and Mid level
Remote in UK
London

More information about location

StockX

Streetwear marketplace

Job no longer available

StockX

Streetwear marketplace

1001+ employees

B2CB2BLifestyleMarketplaceFashioneCommerce

Job no longer available

Salary not provided
Junior and Mid level
Remote in UK
London

More information about location

1001+ employees

B2CB2BLifestyleMarketplaceFashioneCommerce

Company mission

To provide access to the world's most coveted items in the smartest way possible.

Company mission

To provide access to the world's most coveted items in the smartest way possible.

Top investors

Few candidates hear
back within 2 weeks

-7% employee growth in 12 months

Our take

StockX pairs buyers with sellers and verifies products through its live bid-and-ask structure, funding itself by charging a transaction fee on each sale. In return it verifies each item sold on the platform for authenticity and condition, setting it aside from competitors in this space such as TheRealReal.

The company is now hoping to further distinguish itself by working directly with brands to release products through the platform, with a vision to letting its customers set the price for goods in the same way investors do for shares in the stock exchange.

Despite issues including allegations of counterfeiting from Nike and a general slowdown in the resale goods market over 2022, StockX has continued its rapid growth, doubling the number of buyers on its network to 12 million. While a global economic slowdown has caused it to give up on plans for an IPO in the near term, StockX is nonetheless planning to expand its product line and expand internationally in the near future.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Benefits

  • Unlimited paid time off policy
  • Work from home opportunities
  • Health insurance
  • We promote the physical and emotional health of our team members and their families. We offer generous health benefits packages to keep our team members happy and healthy
  • Rest and recharge when you need it the most: In addition to a full holiday schedule, we offer generous paid time off for our team members
  • Invest in your future. Many of our team members can take part in our pension or 401k programs
  • Be present with your new family member: Through our parental leave benefit, new parents receive paid time off

Company values

  • Committed to What’s Right | We believe in the power of truth, authenticity, and transparency. We do the right thing, and we do it right
  • Champion for Our Customer | We’re always listening and always learning so we can deliver the quality experience our customers deserve every single day
  • Playing on the Dream Team | Our diverse and epic team is bound together by a deep belief in our vision, a passionate commitment to each other, and a shared joy in the adventure of it all. We play to win and have fun while doing it
  • Hungry for What’s Next | We are committed to learning, growing and disrupting. We push ourselves and each other against the status quo, and we are not afraid to make mistakes
  • Building a Legacy | We are forever building better - a better product, a better workplace and a better world. We’re going to keep raising the bar, changing the game, and ensuring we leave a mark that is never, ever forgotten

Funding (last 2 of 5 rounds)

Apr 2021

$60m

SERIES E

Dec 2020

$275m

SERIES E

Total funding: $495m

This company has top investors

Leadership

Worked at Deutsche Bank before founding Upto, a calendar software startup where he acted as CEO prior to founding StockX

Worked as Executive Vice President at NYSE Euronext, a technology-enabled global transaction platform, as well as working as President of StubHub and holding senior roles at Ebay