Implementation Consultant, CluedIn
+ Stock option programme
Master Data Management Platform
Be an early applicant
Master Data Management Platform
21-100 employees
Be an early applicant
+ Stock option programme
21-100 employees
Company mission
To give companies the data foundation they need to fulfill their data-driven initiatives.
Role
Who you are
- 3+ years in a similar role, with a focus on implementing customer projects
- Proficient in SQL
- Strong hands-on experience with Azure Data Factory
- Good knowledge of the Microsoft Azure Stack
- Strong analytical and problem-solving abilities with attention to detail. Capable of understanding customer requirements and using them to create and implement solutions
- Excellent verbal and written communication skills, with experience in working and communicating with customers
- Ability to act as a consultant to customers, demonstrating best practices to maximize the benefits of CluedIn
- Ability to train customers and explain complex matters in simple terms
- Ability to work effectively in a collaborative team environment, delegate tasks, and stay on top of responsibilities
What the job involves
- As an Implementation Consultant, you will play a crucial role in the successful deployment of CluedIn for our customers
- Working alongside your Customer Success Manager, you will serve as the technical lead throughout the entire customer journey—from installation to go-live—ensuring that value is delivered efficiently and effectively
- Task Management & Communication: Proactively communicate task status and updates on customer projects, ensuring stakeholders are informed throughout the process
- Customer Engagement: Act as a daily touchpoint, working closely with the customer’s team. You will be responsible for guiding the technical implementation of CluedIn, ensuring the customer receives the best solution possible
- Value Delivery & Use Case Identification: Understand the customer’s critical path to value with CluedIn and identify opportunities for additional use cases that can enhance their experience
- Solution Design & Documentation: Collaborate with the customer to document the solution design and define both functional and technical requirements. Ensure the solution is aligned with best practices and the customer’s needs
- Customization & Configuration: Tailor CluedIn’s platform based on specific customer requirements and use cases, ensuring the solution fits seamlessly into their existing environment
- Best Practice Guidance: Provide expert guidance on best practices for deploying, maintaining, and scaling CluedIn within the customer’s infrastructure
- Product Feedback & Influence: Liaise with the product team to communicate customer feedback, influencing the product roadmap and ensuring continuous improvement of the platform
- Continuous Learning & Upskilling: Take ownership of your professional development by staying up-to-date with the latest CluedIn product features and underlying technologies to provide the best possible service
Our take
According to a recent survey, over 60% of all data within organizations is never analysed, leading to inefficient processes and poor decision-making due to incomplete information. Furthermore, the cost of collective data prep is expected to be more than $450 billion.
Cluedin is a modern data management platform that aims to facilitate the procedure of making data ready for insights, helping enterprises easily access data that is scattered across their company. The company allows their customers to integrate over 600+ sources of data using a graph database to infer connectivity from the data source.
Cluedin already has customers in a range of verticals including Nordea, SAP, and Ticketmaster and is currently focused on increasing its customer base in the US market. The founding team is made up of engineers from Sitecore who aim to use their experience to scale the company further.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Apr 2021
$15m
SERIES A
Apr 2017
$1m
EARLY VC
Total funding: $16m
Company benefits
- Attractive Pension scheme
- 25 days holiday excluding standard public holidays
- Flexible remote work policy
- Allowance for home office for remote workers
- Continuous learning culture
- Other Company Benefits (which are country dependant) may include:
- Healthcare cash plan
- Life Insurance
- Employee Assistance Programme
- Private Medical Insurance
Company values
- Communicate transparently
- Be curious and think differently
- Work with not for customers
- Be Good People
Company HQ
København N, København
Articles
Leadership
Martin Hyldahl
(CTO)Previously Software Developer/Architect at Softronic for 3 years, at Mondo A/S for 8 years and at Sitecore for 2 years.
Pierre Derval
(CPO)Previously Vice-President Product Development at Ziliko for 1 year, Software Engineer at Experteam for 2 years, Team Leader at GENIVAR for 1 year and Senior Software Engineer at FLEJAY also for 1 year.
Tim Ward
(CEO)Studied Computer Software Engineering at the Queensland University of Technology. Previously CEO at Jerrong for 1 year and Product Architect at Sitecore for 7 years.
Share this job
View 3 more jobs at CluedIn