Intermediate Business Analyst, CDL

• Are you looking to develop your career in a fast-paced, innovative environment where your ideas and contributions can make a real impact?
• You have experience eliciting, analysing and documenting business requirements, translating them into clear user stories and supporting the maintenance of a prioritised product backlog
• You are confident in identifying, analysing and helping solve business problems, working collaboratively with stakeholders to shape effective solutions
• You demonstrate a proactive approach to learning and are keen to develop your understanding of CDL's products, services and technologies
• You can clearly and concisely define complex problems, helping teams understand challenges and identify appropriate solutions
• You enjoy working collaboratively within agile, cross-functional teams and actively contribute to ceremonies such as stand-ups, sprint planning and retrospectives
• You are comfortable creating and maintaining documentation, including process flows, diagrams and other analysis artefacts using appropriate tools
• You have a good understanding of the software development lifecycle and how business analysis supports successful delivery
• You have experience working closely with Product, Engineering, QA and other business stakeholders in cross-functional delivery teams
• You are confident using Jira to manage requirements, support backlog refinement and track delivery activity
• You have an awareness of cloud technologies, ideally including AWS services and solutions
• You are comfortable working in an AI-enabled delivery environment, validating AI-generated outputs, challenging assumptions and ensuring solutions align with business needs and customer outcomes
• You are curious, adaptable and capable of working through ambiguity to translate desired outcomes into clear, actionable requirements

Desirable

• CDL is seeking an enthusiastic and motivated Business Analyst to join our agile, cross-functional software engineering teams
• This is an exciting opportunity for someone who is passionate about understanding business needs, driving continuous improvement, and helping deliver high-quality technology solutions that create value for our customers
• Working closely with Product Managers, the wider Business Analysts team, and Software Engineering teams, you will play a key role in eliciting, analysing, and documenting business requirements
• You will support the successful delivery of application and process enhancements throughout the full software development lifecycle, ensuring business objectives are translated into effective and scalable solutions
• As CDL continues to evolve its AI-Driven Development Lifecycle (AI-DLC), you will play an important role in shaping requirements, validating AI-generated outputs, and ensuring solutions deliver value in a safe, effective and sustainable way
• You will work across business, product and technology teams, helping navigate complexity and turn outcomes into actionable delivery plans
• As part of our growing Business Analysis Community of Practice, you will benefit from ongoing coaching, mentoring, and collaboration with experienced professionals
• We are committed to supporting your career development, offering opportunities to broaden your skills, gain exposure to diverse projects, and progress within the Business Analysis profession
• Actively participate and contribute to the Analyst community of practice, sharing experiences and knowledge with other analysts
• Maintain and increase knowledge of design processes, tools, analysis best practice and architecture of CDL applications
• Operates with a continuous improvement mindset towards the products they look after
• Liaise with Product Owners to identify value and develop requirements
• Develop requirements storyboards and write user stories with the squad
• Work with the squad to refine backlog and prepare tickets for sprint planning using INVEST criteria
• Carry incident management and investigation based on set priorities
• Work with cross-functional teams to solve problems and develop solutions
• Write scoping briefs and solution design documents
• Contribute to a BA community of practice to improve skills and working practices
• Facilitate workshops in person and online
• Manage technical, product and business stakeholder groups