Post-Sales Engineer, MagicSchool AI
$100-160k
Plus equity
AI education platform
Job no longer available
AI education platform
201-500 employees
Job no longer available
$100-160k
Plus equity
201-500 employees
Company mission
To develop cutting-edge AI solutions that empower educators and inspire students.
Role
Who you are
- Technical Integration and Troubleshooting
- Deep expertise in debugging integration issues (e.g., SSO, APIs, LTI) and working with platforms like Clever, Canvas, Schoology, or Google Classroom
- Proficiency in Development and Data Tools
- Skilled in modern web technologies (Node.js, React, TypeScript, PostgreSQL), SSO protocols (OAuth 2.0, OpenID), and tools like SQL and Metabase for data insights
- Generative AI Customization
- Experience tailoring AI tools using advanced prompt engineering and innovative methodologies to meet customer needs
- Process Documentation and Scalability
- Proven ability to document systems, streamline processes, and create scalable frameworks for tracking and improving integrations
- Stakeholder Engagement and Problem-Solving
- Exceptional communication skills to bridge technical and non-technical audiences, combined with a customer-first approach to solving complex challenges
- 2+ years in a technical role such as Customer Success Engineer, Technical Implementation Specialist, or Pre/Post-Sales Engineer
- Demonstrated expertise in API integrations, SSO systems, and generative AI customization
- Proven ability to manage and resolve technical integration challenges in client-facing environments
Desirable
- 5+ years in a technical role in EdTech such as Customer Success Engineer, Technical Implementation Specialist, or Pre/Post-Sales Engineer
- Experience with Edlink or other EdTech integration platforms
- Familiarity with ticketing systems and process improvement methodologies
- Background in both Customer Success and Engineering functions, showcasing versatility and a collaborative mindset
- Startup experience and the ability to thrive in a fast-paced, dynamic environment
What the job involves
- As a Post-Sales Engineer, you will bridge technical engineering with client success, ensuring seamless integrations, solving technical challenges, and delivering exceptional onboarding and post-sales experiences
- You will design and implement scalable solutions, customize generative AI tools to fit specific customer needs, and act as a trusted technical advisor to both internal teams and external clients
- This role requires both technical expertise and strong communication skills to translate complex concepts into accessible solutions for educators and administrators
- Technical Implementation and Support
- Manage technical integration projects (e.g., SSO, Clever, API connections), troubleshoot onboarding challenges, and ensure successful adoption with minimal engineering dependency
- Generative AI Customization
- Collaborate with customers to design AI-driven solutions through advanced prompt engineering, delivering tailored workflows that enhance educator efficiency
- Documentation and Operational Efficiency
- Develop comprehensive onboarding materials and user-friendly technical guides for diverse audiences, streamlining processes for scalability
- Cross-Functional Collaboration
- Serve as a technical bridge between customers, engineering, customer success, sales, and product teams, ensuring alignment during pre- and post-sales processes
- Customer-Focused Innovation and Leadership
- Monitor feedback to drive product improvements, build prototypes to showcase capabilities, and mentor teammates on technical best practices and AI customization
Application process
- Please note that applications for this position will be accepted until 1/27/24 - applications received after this date will be reviewed on an intermittent basis
- While we encourage early submissions, all applications received by the priority deadline will receive equal consideration
- Thank you for your interest, and we look forward to reviewing your application
Our take
MagicSchool AI is levelling up education with its generative AI tools designed to enhance both teaching and learning environments. Initially focused on creating AI-driven resources for educators, the company is now expanding to provide tools directly for students, to support various learning activities and improve educational outcomes.
These tools are built to streamline and enrich the educational experience with customized AI solutions that cater specifically to the needs of teachers and students. By working closely with educational institutions and incorporating feedback, MagicSchool aims to address common challenges in education and make AI a valuable asset in the classroom.
With substantial funding to its name, it's clear that investors see the potential in MagicSchool's proposition. The company is now ready to take the next step in its mission of integrating AI into educational settings to benefit both teachers and students.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Jun 2025
$60m
LATE VC
Feb 2025
$45m
EARLY VC
Total funding: $122.4m
Company benefits
- Work from home: We offer the flexibility and comfort of working from home, while fostering a unique culture built on relationships, trust, communication, and collaboration - regardless of location.
- Unlimited PTO: We offer unlimited time off to promote work-life balance. We work hard for our teachers and encourage our employees to rest and take the time they need in service to their work.
- Insurance: We offer various medical plans, provided at low to no premiums as well as low premium dental and vision coverage so you can take care of yourself and your family.
- 401k Match: We match 100% of the first 1% and 50% of your next 5% towards your 401(k).
- Stock Options: All of our employees are offered generous stock options, vested over 4 years. If we do well, you do well!
- Parental Leave: We offer 12 weeks paid parental leave for recovery and bonding with the newest addition to your family.
- Wellness: Every month, you receive an additional $100 monthly wellness stipend - to spend on whatever you please!
- Office Setup Stipend: When you join the MagicSchool team, you’ll automatically receive a $500 stipend to set up your home office to meet your needs.
Company HQ
Civic Center, Denver, CO
Leadership
Adeel Khan
(Founder & CEO)Previously a Founding School Director/Managing Director of Schools at DSST Public Schools. Prior to that, they were a Social Studies Teacher at KIPP Metro Atlanta and a Special Education and English Teacher at Teach for America.
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