SDR Enablement Specialist, Resolver
CA$70-85k
2 days a week in office
Risk-intelligence software
Be an early applicant
Risk-intelligence software
201-500 employees
Be an early applicant
CA$70-85k
2 days a week in office
201-500 employees
Company mission
To create a digital world that is safe for everyone.
Role
Who you are
- 2 years in an SDR Role, Sales Enablement, SDR Management, or related role
- Strong understanding of SDR workflows, prospecting strategies, and sales methodologies
- Excellent communication and presentation skills
- Experience with sales tools and CRM systems (e.g., Salesforce, Outreach, SalesLoft)
What the job involves
- Reporting into the Director, Sales Enablement and Operations the SDR Enablement Specialist plays a critical role in empowering our Sales Development Representatives (SDRs) and supporting SDR Managers through impactful enablement programs
- This position is responsible for designing, administering, and executing onboarding and ongoing training experiences that drive SDR performance and opportunity generation
- You will define, develop, and deliver sales development methodologies, best practices, and tools that help SDRs succeed in a fast-paced, dynamic environment
- Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose
- We are ambitious in both our mission and our culture. As a business within Kroll, we offer an innovative, non-hierarchical work environment blended with the stability and financial security of an enterprise. Resolver has also been named one of Canada’s Great Places to Work six years in a row!
- Training and Coaching (30%):
- Measures of Success: Reduced time to productivity for new hires, improved connect-to-meeting and meeting-to-opportunity conversion rates, increased SDR efficiency and opportunity attainment
- Design and deliver SDR-specific training programs including onboarding and upskilling with a focus on cold calling, prospecting, email outreach, social selling, and tech stack utilization
- Provide value messaging training leveraging customer stories, marketing
- Collateral, and competitive insights
- Content Development (35%):
- Measures of Success: Positive feedback from SDRs and SDR Managers on enablement programs
- Create, curate, and maintain SDR enablement materials including playbooks, training guides, processes, and value messaging resources
- Ensure all content is organized and easily accessible for SDRs
- Process Optimization (15%):
- Identify gaps and recommend improvements to increase connect-to-meeting and meeting-to opportunity conversion rates
- Work with Marketing and Sales Operations to manage and optimize the SDR tech stack
- Performance Measurement (15%):
- Develop and maintain reporting on enablement program effectiveness and SDR progression
- Track impact on SDR efficiency, opportunity attainment, and conversion metrics
- Cross-Functional Collaboration (5%):
- Partner with Product Marketing and SDR Leaders to translate product knowledge into actionable messaging and training
- Align SDR enablement initiatives with AE enablement programs
Our take
Resolver, formerly Crisp, is a pre-eminent name in the now-crowded field of social media monitoring services. The company was founded with the objective of identifying internet-based threats to children, and has since evolved into a provider of wider digital marketing services for its clients through the use of sophisticated artificial intelligence tools and a growing team of analysts.
After an acquisition by U.S. risk giant Kroll in 2024, Resolver is looking to synergise its services with its new parent company. Combining AI technology and real-time alerts with Kroll’s risk advisory expertise should significantly expand the value of Kroll’s offerings.
Perhaps the biggest reason for Resolver's former iteration as Crisp's success to date is its roots in online harm-detection. For example, the reputation it has built through operating in environments where analysts simply cannot make mistakes has been crucial to winning the trust of over 1000 brands. Resolver must hope that under new ownership, that reputation will be furnished rather than diluted.
Steph
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (1 round)
Oct 2018
$25m
GROWTH EQUITY VC
Total funding: $25m
Company benefits
- 33 days holiday including Bank Holidays
- Critical Illness
- Life Insurance Cover
- Healthcare Cash Plan
- An attractive pension
- Cycle to Work Scheme and Commuter Loans to help your journey to work
- Employees perks with freebies, discounts, rewards and more
- Free yoga classes twice a week
- Subsidised gym membership
Company HQ
Leeds City Centre, Leeds, UK
Leadership
Adam Hildreth
(Founder)Prior to founding Crisp in 2005, they were Managing Director of Dubit.
Salary benchmarks
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